Barista (Part-Time) Lobby Lounge

Hilton; Sydney; On-site; AUD 37,000 - 93,000; Full time

Benefits offered by this job

Laundered uniform provided

Discounted fitness memberships

Travel discounts for hotel stays

Annual leave growth after 2 years

Wellness resources & apps

Flexible work arrangements

Job summary

Hilton Sydney is seeking a Food & Beverage team member to deliver exceptional guest experiences in the Lobby Lounge and Glass Brasserie. You will craft espresso-based drinks, support service across AM/PM shifts, and maintain spotless service areas to ensure guest satisfaction.

Role requires NSW RSA certification, strong communication, teamwork, and a customer-first attitude. The position offers a vibrant workplace culture and a range of team benefits.

Qualifications

• Must possess current and valid NSW RSA Certification.
• Excellent communication & teamwork skills.
• Committed to delivering high levels of customer service.
• Excellent grooming standards.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams.
• Must have valid Australian working rights (minimum 6 months).
• Lobby Lounge requires PM availability, and Glass Breakfast requires AM availability.

Responsibilities

• Deliver Food & Beverage service with a guest-focused approach.
• Work with a multiskilled team within Food & Beverage.
• Create exceptional guest experiences in all interactions.
• Ensure a warm welcome and prompt, efficient service.
• Set up service areas, maintain mise en place, and carry orders.

Skills

RSA Certification

Communication

Teamwork

Customer Service

Job description

Job Description

Bright and welcoming by day, the Lobby Lounge offers barista-made coffee, pastries, salads and sandwiches, shifting into an elegant antipasto and wine bar setting by evening. The perfect spot for a casual catch-up or a moment of calm between meetings. Elegant, expansive breakfast options at the award-winning Glass Brasserie overlooking the Queen Victoria Building.

Bright and welcoming by day, the Lobby Lounge offers barista-made coffee, pastries, salads and sandwiches, shifting into an elegant antipasto and wine bar setting by evening. The perfect spot for a casual catch-up or a moment of calm between meetings. Elegant, expansive breakfast options at the award-winning Glass Brasserie overlooking the Queen Victoria Building.

What will it be like to work for Hilton?

Hilton Is The Leading Global Hospitality Company, Spanning The Lodging Sector From Luxurious Full-service Hotels And Resorts To Extended-stay Suites And Mid-priced Hotels. We Are Committed To An Equitable And Inclusive Workforce And Environment Where Team Members Can Be Their Authentic Selves With Opportunity For All To Learn, Grow, Succeed And Thrive. Joining This Award-winning Great Place To Work Culture Means

• Laundered uniform provided.
• Exceptional workplace culture and Australia #1 Best Workplace (large) 2025.
• Discounted memberships with Fitness First and Bupa.
• Bonus Annual Leave days after 2 years.
• Unwavering focus on creating an inclusive environment offers growth opportunities, is driven by purpose, and allows team members to bring their best, most authentic selves to work.
• 110 exceptionally discounted travel nights per year for you, your friends or family to enjoy at any of our 9000+ hotels located in 141 countries and territories around the world.
• Food & Beverage discounts so you don’t just stay when you travel but also enjoy dining experiences.
• Access to Hilton’s Thrive Mental Wellness Hub and Intellect App.
• Flexibility so you can Thrive and make space for what matters most.
• Hilton Sydney pays above the HIGA: Level 3 (Skilled/Experienced FBA) $26.97 - $67.43 / hour (based on penalties + super + tips + service charge where applicable)

Responsibilities

What will a day on the job be like?

• No two days are the same, in this role you’ll be directly impacting the guest experience, working closely with an experienced team, and delivering Food and Beverage service.
• You would be working alongside a multiskilled, experienced team within Food & Beverage department.
• Creating exceptional guest experiences in all interactions with our guests.
• Ensuring all guests receive a friendly, warm welcome, prompt attention along with quick, efficient service.
• Set up and maintain all service areas & stations with sufficient mise en place for the length of service.
• Ensure orders are promptly prepared and carried to the guests appropriately.
• Undertaking general waiting duties for food or beverages or both, including cleaning tables.
• Demonstrate exemplary menu & product knowledge and be familiar with all items on menus available.
• Demonstrate responsible service of alcohol to all patrons at all times.
• Exhibit exemplary personal behaviour, appearance, and attitude.
• Ensure tables and chairs are correctly positioned for each seating and that all chairs, seats, and floor are spotlessly clean before the arrival of each guest and to be maintained during service.
• Preparing espresso-based coffee drinks, such as long black, flat white, caffè latte and cappuccino
• Preparing other beverages, including tea and hot chocolate.
• Keep the barista area clean and following a procedure to thoroughly clean the equipment at the end of the day.
• Maintain stock of clean mugs and plates.
• Check if equipment operates properly and report any maintenance needs.
• Taking orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios).
• Run food to the tables where required.
• Help clear tables and stations.
• When required, maintain the security of any outlet keys or cash float signed out.
• Operate the computer terminal ordering and billing systems as required.
• Possible physical duties:
• Carrying plates of food
• Carrying/pushing tables and chairs
• Carrying trays of drinks and food
• Carrying and polishing cutlery, crockery and glassware
• Clearing tables
• Pushing trolleys
• Reaching for racks and top shelves
• Loading and unloading fridges and cupboards (i.e. carrying and bending)
• Carrying beer slabs and wine cartons
• Standing up to/or greater than eight hours

Qualifications

What are we looking for?

• Must possess current and valid NSW Responsible Service of Alcohol (RSA) Certification.
• Excellent communication & teamwork skills.
• Committed to delivering high levels of customer service.
• Excellent grooming standards.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams.
• Must have valid Australian working rights (minimum 6 months).
• Lobby Lounge requires PM availability, and Glass Breakfast requires AM availability, please specify in application.
• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Previous experience of cash handling.
• Previous work experience in Hospitality or Customer Service is desirable.
• Previous food hygiene experience is desirable.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.