Barista & Guest Experience Champion (Cafe)

Panthers Group; Penrith; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

40% discount at Panthers food outlets

Free post-mix on shift

20% discount on Panthers merchandise

Exclusive discounts with accommodation

Wellbeing Leave

Purchased Annual Leave

Staff social events

Free onsite parking

Job summary

Panthers Penrith Leagues Club café team seeks a friendly Café Attendant to craft barista coffee, serve desserts and foods, and deliver outstanding member service. You’ll work in a busy environment with a welcoming approach, helping to create memorable experiences for guests.

Requirements include at least 1 year in a similar role, barista qualifications or high-volume coffee experience, RSA and RCG certificates, and a strong customer-service mindset.

Qualifications

• Minimum 1 year experience in a similar role.
• Barista qualification and/or experience in high-volume coffee.
• Energetic and enthusiastic approach with strong customer service.
• RSA and RCG certificates.
• Excellent communication and presentation.
• Strong attention to detail and teamwork.
• Available for shifts including nights, weekends and public holidays.

Responsibilities

• Deliver friendly and attentive service to members and guests.
• Prepare and serve barista-made coffee, other beverages and desserts.
• Carry out basic food preparation, including sandwich toasting and plating.
• Process payments and handle cash.
• Maintain a clean and welcoming environment, including clearing tables and collecting glassware and plates.
• Complete general cleaning duties as required.

Skills

Customer service

Barista skills

Attention to detail

Teamwork

Education

RSA certificate

RCG certificate

Job description

Panthers Penrith Leagues Club café team seeks a friendly Café Attendant to craft barista coffee, serve desserts and foods, and deliver outstanding member service. You’ll work in a busy environment with a welcoming approach, helping to create memorable experiences for guests.

Requirements include at least 1 year in a similar role, barista qualifications or high-volume coffee experience, RSA and RCG certificates, and a strong customer-service mindset.