Banquet Manager

Amora Hotel Adelaide; Adelaide; In loco; AUD 70.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Complementary duty meals

Dry cleaning for your uniform

Learning and development opportunities

Discounted accommodation and F&B

Descrizione del lavoro

Amora Hotel Adelaide, a five-star property in the heart of the city, seeks a dynamic Lead Exceptional Events professional. You will plan and deliver conferences, meetings and luxury events, building strong client relationships from enquiry to completion while collaborating with Sales, Banquets and Events teams to ensure flawless execution.

With 3-5 years in Banquets, Catering & Events or Luxury Hotel Operations, you will drive revenue, manage multiple events, and uphold service excellence.

Competenze

• 3-5 years' experience in Banquets, Catering & Events, or Hotel Operations.
• Strong leadership and ability to coach high-performing teams.
• Proven track record of driving revenue and managing costs.

Mansioni

• Lead the successful planning and delivery of conferences, meetings, events, and functions.
• Build and maintain strong relationships with clients from enquiry through to event completion.
• Collaborate with Conference & Events, Sales, and Banquets teams for seamless execution.
• Drive revenue through upselling and maximizing event opportunities.
• Oversee event administration, including event orders, reporting and forecasting.
• Monitor event performance, guest feedback and service standards to drive improvement.
• Support and develop the Conference & Events team to hit business objectives and revenue targets.
• Ensure compliance with Food Safety, RSA and WHS requirements.
• Attend key events to ensure exceptional guest experiences.

Conoscenze

People leadership

Revenue growth

Client relationships

Event planning

Operations management

Communication

Descrizione del lavoro

Founded in 1997, the Amora Group owns and operates seven Asia Pacific properties, with four in Australia and three in Thailand. We have recently announced a growth plan to double our portfolio in the next five years.

Catering for business, conference and leisure travelers, our luxury hotels are selected for their excellent locations in the heart of major tourist and business destinations.

Amora Hotel Adelaide is a five-star hotel in the heart of the city on Victoria Square, offering 380 contemporary rooms and suites. Conveniently located near Adelaide Central Market, Chinatown and key business precincts, the hotel features extensive conference and event facilities, dining venues, a fitness center, outdoor heated pool, complimentary Wi‑Fi and 24‑hour room service.

The Role:

Lead Exceptional Events at Amora Hotel Adelaide.

Key Responsibilities:

• Lead the successful planning and delivery of conferences, meetings, events, and functions.
• Build and maintain strong relationships with clients, ensuring exceptional service from enquiry through to event completion.
• Work closely with the Conference & Events, Sales, and Banquets teams to ensure seamless event execution.
• Drive revenue through effective upselling and maximizing event opportunities.
• Oversee event administration, including accurate event orders, reporting, and forecasting.
• Monitor event performance, guest feedback, and service standards to drive continuous improvement.
• Support and develop the Conference & Events team to achieve business objectives and revenue targets.
• Ensure compliance with company policies, Food Safety, RSA, and Workplace Health & Safety requirements.
• Attend key events and functions to ensure exceptional guest experiences and operational excellence.

Skills and Experience

• 3-5 years' experience in Banquets, Catering & Events, or Hotel Operations, with proven leadership success.
• A passionate people leader who can motivate, coach, and inspire high-performing teams.
• Strong commercial acumen with a track record of driving revenue, maximizing opportunities, and controlling costs.
• Excellent communication skills with the ability to build lasting relationships with clients, guests, and stakeholders.
• Highly organized, solutions-focused, and confident managing multiple priorities in a fast-paced environment.
• Results-driven with strong decision-making skills and a commitment to service excellence.
• Current RSA certification and full Australian working rights.
• Professional presentation, a passion for hospitality, and flexibility to work evenings, weekends, and public holidays.
• Proven leadership experience in Banquets, Catering & Events, or Luxury Hotel Operations.
• A polished leader with a passion for delivering exceptional guest experiences.
• Strong commercial acumen and relationship-building skills.
• Experience in a5-star or luxury hospitality environment is highly regarded.
• Current RSA certification and full Australian working rights.
• Flexibility to work evenings, weekends, and public holidays.

Remunerations & Benefits

• Competitive wage
• Complimentary duty meals
• Dry cleaning for your uniform
• Learning and development opportunities
• Discounted accommodation and food & beverage throughout the Amora Hotels & Resorts

We thank all interested parties in advance for their applications. However, only successful applicants will be contacted.

Amora Hotels and Resorts is an equal opportunities employer with a zero tolerance to discrimination, harassment or any type of behaviors that are contrary to providing a safe, inclusive & respectful environment for all.