Banking Officer

Rexel France; Newcastle City Council; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Career pathways

Environmental leadership

Diversity programs

Rewards platform (KUDO$)

Wellbeing support

Birthday leave

High-performing culture

Job summary

Rexel Australia is seeking a detail-focused Banking Officer to join our National Accounts Receivable team. The role involves processing customer payments, handling enquiries, and supporting end-to-end AR activities.

You will ensure timely payment processing, maintain records in Oracle, and collaborate with stakeholders to resolve discrepancies while delivering excellent customer service.

Qualifications

• Previous experience in accounts receivable, banking, credit, or finance administration.
• Strong understanding of accounts receivable processes and credit policies.
• Experience with Oracle Accounts Receivable (or similar ERP systems) and Microsoft Office applications.
• Excellent communication, customer service, and relationship-building skills.
• Strong analytical, problem-solving, and organisational abilities.
• High attention to detail, accuracy, professionalism, and confidentiality.

Responsibilities

• Provide exceptional customer service by managing inbound and outbound customer enquiries via phone and email.
• Process and allocate customer payments accurately and efficiently.
• Monitor and follow up outstanding receipts, unapplied cash, and payment discrepancies, including refunds.
• Maintain accurate records and customer correspondence within the Oracle system.
• Support the end-to-end order-to-cash process by identifying issues and working with stakeholders to resolve them.
• Participate in ongoing training and continuous improvement initiatives.

Skills

Accounts receivable

Banking

Credit policies

Microsoft Office

Communication

Analytical skills

Attention to detail

Tools

Oracle Accounts Receivable

Microsoft Office

Job description

Company Description

• Join a globally recognised business and progress your career
• Make a meaningful contribution to the success of a national finance operation.
• Be a part of making a sustainable future possible

Join Rexel Australia and contribute to our mission of delivering smarter, safer and more sustainable electrical solutions. As part of a global Group with more than 1,900 branches across 17 countries, we are committed to operational excellence, customer value and a cleaner energy future.

We are looking for a motivated and detail-focused Banking Officer to join our National Accounts Receivable team, supporting payment processing, customer enquiries, and accounts receivable operations.

In this role, you will play a key part in ensuring the accurate and timely processing of customer payments, managing customer enquiries, and supporting a range of accounts receivable activities.

Job Description

• Provide exceptional customer service by managing inbound and outbound customer enquiries via phone and email.
• Process and allocate customer payments accurately and efficiently.
• Monitor and follow up outstanding receipts, unapplied cash, and payment discrepancies, including refunds.
• Maintain accurate records and customer correspondence within the Oracle system.
• Support the end-to-end order-to-cash process by identifying issues and working with stakeholders to resolve them.
• Participate in ongoing training and continuous improvement initiatives.

Qualifications

• Previous experience in accounts receivable, banking, credit, or finance administration.
• Strong understanding of accounts receivable processes and credit policies.
• Experience with Oracle Accounts Receivable (or similar ERP systems) and Microsoft Office applications.
• Excellent communication, customer service, and relationship-building skills.
• Strong analytical, problem-solving, and organisational abilities.
• High attention to detail, accuracy, professionalism, and confidentiality.

Additional Information

At Rexel, you’ll be part of a business that invests in its people, its customers and the planet.

• Genuine career pathways across a global network
• A recognised environmental leader committed to a sustainable future
• Strong diversity and inclusion programs, including Women in Rexel
• Access to KUDO$, our premium rewards and discounts platform
• Wellbeing support programs and birthday leave
• A safe, supportive and high‑performing culture where great work is recognised

Help us lead the transition to a smarter, more sustainable future.

We welcome applications from women, people of Aboriginal and Torres Strait Islander descent, and people from all backgrounds.

Pre‑employment medical, drug testing and a national police check may be required.