Bank - Car Parking Attendant

NHS Jobs; Liverpool; On-site; AUD 38,000 - 49,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking staff to assist with access to hospital buildings, direct visitors to parking, and support the enforcement and maintenance of car park facilities. The role includes handling cash at pay stations, fault finding, and contributing to service quality with the team.

Working as part of a hospital-wide team, you will need to prioritise tasks, monitor areas for performance, and take initiative to support service delivery improvements under

Responsibilities

• Direct users to the appropriate locations to access hospital buildings.
• Direct visitors to parking areas and assist relatives with severely ill patients.
• Monitor car parks and enforce parking rules using a computer-based system.
• Collect cash from pay stations daily and top up with change.
• Carry out fault finding and basic maintenance on pay stations and equipment.
• Participate as a full team member, supporting colleagues and attending team meetings.
• Propose ideas to improve service delivery and raise issues with management.
• Work with limited supervision and prioritise your own workload.

Job description

Assist with access to all hospital buildings by directing users to the most appropriatelocation. This assistance will range from directing a visitor to parking areas toassisting a relative bringing in an extremely sick person. To monitor all car parks and ensure enforcement of violating vehicles using acomputer-based system for the issuing of Parking Charge Notices (this includes thetaking and storage of photographic evidence relating to the offence). To complete fault finding and basic maintenance on pay stations and any other parking equipment: this may require machine dismantling and re-assembling. Collect cash from the pay stations on a daily basis; top up pay stations with change and process all coin jams. Carry out technical audits on the machines to ensure all consumables are available and any stock control measures are taken. Continually monitor the fabric of the car park and surrounding areas in order to ensure service quality and performance. Participate as a full member of the team, e.g. supporting and training other staff, participating in team meetings. All team members are expected to contribute ideas and suggestions for improving service delivery in own work area and supporting initiatives aimed at helping to improve service delivery. Post holders are required to act on their own initiative and accept responsibility for ensuring that the quality of their work meets required quality and performance standards. Often working without immediate supervision, must be able to prioritise own workload and bring to management attention any issues which are adversely affecting service quality and performance. Undertake other ad hoc duties as prescribed by manager and within scope of skill and capability.

Liverpool University Hospitals NHS Foundation Trust