Ballarat Training & Scheduling Coordinator (Hybrid)

Step Up Support Services; Ballarat; Hybrid; AUD 55,000 - 65,000; Full time

Job summary

Step Up Support Services in Ballarat is seeking a Training & Scheduling Assistant to join our scheduling and operations team. The role is full-time, Monday to Friday, 9am–5pm, based in our Ballarat office, with occasional hybrid weeks when the after-hours phone is on rotation.

Your main focus is coordinating staff training, ensuring compliance with client programs, booking internal and external training, and onboarding new staff; when training is lighter, you will assist with rostering and

Qualifications

• Experience coordinating staff training and compliance monitoring.
• Excellent spoken and written English.
• Strong attention to detail and organisational skills.
• Comfortable using project management software and creating workflows.
• Based in Ballarat or nearby.
• Australian work rights.

Responsibilities

• Coordinate staff training needs and track compliance for client programs.
• Book internal and external training and assist with onboarding from a training perspective.
• Handle scheduling tasks: add/offer shifts and process responses.
• Check rosters for errors and adjust as needed.
• Monitor staff hours and compliance; support the wider team.
• Full training provided.

Skills

Friendly & engaging

Clear English

Attention to detail

Tech comfortable

Multitask & prioritise

Ballarat-based

Australian work rights

Tools

Customised project management software

Job description

Step Up Support Services in Ballarat is seeking a Training & Scheduling Assistant to join our scheduling and operations team. The role is full-time, Monday to Friday, 9am–5pm, based in our Ballarat office, with occasional hybrid weeks when the after-hours phone is on rotation.

Your main focus is coordinating staff training, ensuring compliance with client programs, booking internal and external training, and onboarding new staff; when training is lighter, you will assist with rostering and