Balcatta Facilities Ops & Admin Specialist

Sodexo; Western Australia; On-site; AUD 60,000 - 85,000; Full time

Job summary

Sodexo is seeking an experienced Operations Support professional to join our Perth Facilities Management Team in Balcatta. You will provide direct operational and administrative support to the Facilities Maintenance Leadership Team, helping ensure client services meet contractual requirements and run smoothly across multiple sites.

This role emphasizes calendar management, reporting, and document control, with a focus on compliance, continuous improvement, and a customer-centric approach aligned

Qualifications

• Experience in administration or office management.
• Background in building maintenance or facilities administration.
• Experience with contractor management systems.
• Proficient with Microsoft Office and Excel.
• Knowledge of lean transformational strategies.
• Excellent communication and discretion.
• Strong organisational skills under pressure.
• Collaborative approach with staff and managers.

Responsibilities

• Support day-to-day operations of the Facilities Maintenance unit.
• Provide timely administrative support to multiple line managers.
• Ensure alignment and compliance with Sodexo and client processes.
• Act as a subject matter expert on policies and SLAs.
• Develop and improve processes leveraging IT systems.
• Collect data and prepare high-level presentations and reports.
• Prioritise and coordinate departmental projects and initiatives.
• Assist with resolving escalated issues and ensuring outcomes.
• Maintain trackers and performance reports.
• Manage SharePoint folders, archiving and document control.
• Coordinate development workshops and meetings.
• Assist travel arrangements for Senior Leadership Team.
• Support recruitment and development plans for management.
• Upskill operational leaders with enhanced processes.
• Work with cross-functional teams to deliver seamless service.
• Assist site operations as required.
• Promote a customer-centric culture aligned to Sodexo values.

Skills

Administration experience

Facilities administration

Contractor management systems

MS Office & Excel

Lean transformation

Professional communication

Organisational ability

Collaborative mindset

Job description

Sodexo is seeking an experienced Operations Support professional to join our Perth Facilities Management Team in Balcatta. You will provide direct operational and administrative support to the Facilities Maintenance Leadership Team, helping ensure client services meet contractual requirements and run smoothly across multiple sites.

This role emphasizes calendar management, reporting, and document control, with a focus on compliance, continuous improvement, and a customer-centric approach aligned