Azure Cloud Engineer - Security & DevOps Specialist

CyberCX; Canberra; Vor Ort; AUD 85.000 - 125.000; Vollzeit

Zusammenfassung

CyberCX, part of Accenture, is seeking a Cloud Support Engineer to join our Canberra team. You will own and support customer cloud environments, troubleshooting issues and delivering solutions that keep critical systems online.

In this role you will address incidents, manage relationships with customers and vendors, and provision cloud resources. You will apply DevOps practices and continuously monitor system availability to ensure service levels.

Qualifikationen

• Tertiary qualification in Computer Science or related discipline desirable.
• At least 1 year in IT engineering/operations or similar field.
• Familiarity with Azure/M365 security services including Sentinel, Defender, Purview/Information Protection, and Identity Governance.
• Experience with Azure DevOps or DevSecOps is a plus.
• Terraform experience is a plus.

Aufgaben

• Address and resolve incidents and service requests
• Manage and develop relationships with customers, stakeholders and third parties/vendors
• Manage and monitor all systems ensuring the highest levels of availability
• Take ownership of support requests and releases
• Ensure customers continue to follow the standard process
• Create monthly customer status reporting on the monthly service agreements
• Provision and configure cloud-based resources to manage customer environments
• Be proactive in customer environments, applying skills and technical brilliance
• Apply DevOps processes & methodologies as required

Kenntnisse

Azure

M365

IT support

Cloud security basics

DevOps awareness

Ausbildung

Bachelor's degree in Computer Science or related discipline

Tools

Terraform

Azure DevOps

Intune

AutoPilot

Windows 10/11

Identity Governance

Defender Suite

Jobbeschreibung

CyberCX, part of Accenture, is seeking a Cloud Support Engineer to join our Canberra team. You will own and support customer cloud environments, troubleshooting issues and delivering solutions that keep critical systems online.

In this role you will address incidents, manage relationships with customers and vendors, and provision cloud resources. You will apply DevOps practices and continuously monitor system availability to ensure service levels.