AWS Installation Technician - Field Tech with Nationwide Travel

Findstaff; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

nbn work vehicle

Tools, clothing and safety equipment

All-inclusive travel arrangements

Regular training and development

Inclusive work culture

Job summary

NBN in Brisbane is looking for a Field Engineer to join the Field Services team, focusing on the nbN network. You will support, integrate, and audit field activities across all nbN technologies including Ethernet, DWDM, GPON and HFC, with travel and after-hours duties.

The role requires a technical background, strong problem-solving, and the ability to adapt in a dynamic environment. A permanent Brisbane-based position with training and equipment provided.

Qualifications

• Technical background with field experience in network assurance.
• Experience with multiple nbN technologies (Ethernet, DWDM, GPON, HFC).
• Ability to travel for field activities and manage after-hours work.

Responsibilities

• Provide field support, integration, augmentation and audits across nbN networks.
• Conduct connect quality and Delivery Partner quality activities.
• Respond to after-hours calls and participate in night works roster.
• Investigate and rectify network faults to sustain performance.

Skills

Field engineering

Network assurance

Problem solving

Tools

Ethernet

DWDM

GPON

HFC

Job description

Field Engineer – Brisbane

An exciting opportunity has presented itself to join the Brisbane Field Services team as a Field Engineer working on the nbn network.

The Field Services (FS) team delivers field workforce capabilities across all nbn technologies, encompassing service activation, network assurance and maintenance, quality inspection activities, and the management of customer complaints associated with network faults.

Based in Brisbane, your role as a Field Engineer requires you to represent nbn’s Field Services team across all field-based assurance activities spanning all nbn network technologies, including FTTx, HFC, Fixed Wireless and Satellite. You will be responsible for support, integration, augmentation, field audits, connect quality, and Delivery Partner quality activities across nbn and the services connected to the network.

You will provide high-level field support involving travel, scheduled after-hours activities as part of a dedicated night works roster, participation in an on-call roster, and responding to after-hours call-outs.

This role involves field investigations and network assurance, maintenance, and fault rectification for equipment and systems across all nbn technologies. Responsibilities include the identification, rectification, and maintenance of network issues, providing on-site technical support, and probing early network faults to ensure ongoing network integrity and performance.

A bit about you: The ideal candidate would have a technical background, preferably with robust network assurance expertise in one or more nbn technologies like Ethernet, DWDM, GPON, or HFC. Experience in outside plant/inside plant construction across Fibre or HFC networks would be advantageous. This technical proficiency, combined with a strong background in network assurance, would be highly beneficial for this role.

You will demonstrate strong problem‑solving skills with a disciplined and methodical approach. The role requires the ability to learn rapidly, remain flexible, and manage conflicting priorities. You will be a highly organised team player who can adapt to a changing and dynamic work environment.

Life at nbn: To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world: nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That’s why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars.

Equal Opportunities for All: We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing or calling our Recruitment Accessibility Enquiry Line at +61 . Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Workplace benefits:

• Competitive salary inclusive of superannuation, commensurate with experience
• Paid parental leave of 18 weeks
• Provision of an nbn work vehicle and all tools, clothing and safety equipment needed
• All-inclusive travel arrangements for field visits
• Regular training and professional development opportunities
• Inclusive work culture that prioritises balance and wellbeing

Permanent opportunity and application deadline: This role is a permanent opportunity and applications will close at midnight on Wednesday 4th November midnight.

Eligibility: To be eligible for this role, you must have full working rights in Australia.