Aviation Revenue Specialist

Airservices; Canberra; In loco; AUD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Airservices Australia is seeking an Aviation Revenue Specialist to manage end-to-end aviation revenue processes, including billing data management, periodical billing cycles, customer relationships, disputes, compliance and performance reporting.

You will drive improvements in billing systems, optimize team processes, and enhance SAP and our Flight Charging system, ensuring data integrity and alignment with Airservices’ strategic goals.

Competenze

• Ability to interpret large datasets with accuracy
• Strong communication, interpersonal and customer service focus
• Proficiency in Microsoft Excel and ability to adapt to new systems

Mansioni

• Execute end-to-end aviation revenue processes including billing data management
• Manage periodical billing cycles and customer relationships
• Handle dispute resolution and ensure compliance assurance
• Provide performance reporting and insights for leadership
• Drive improvements in billing systems and optimize team processes
• Enhance SAP and Flight Charging system; maintain data integrity and alignment with strategy

Conoscenze

Data interpretation

Attention to detail

Customer service

Communication skills

Excel proficiency

Adaptability to new systems

Prioritization & ambiguity management

Problem solving in data-heavy env

Strumenti

SAP

Flight Charging system

Accounting software

Descrizione del lavoro

Summary

Play a critical role in managing Airservices’ aviation revenue, ensuring accuracy, efficiency, and compliance at every step.

The Organisation

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep are helping to secure the future of Australia’s skies and keep it amongst the safest in the world.

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

The Role & The Team

As an Aviation Revenue Specialist, you will play a critical role in managing Airservices’ aviation revenue, ensuring accuracy, efficiency, and compliance at every step.

You will be responsible for executing end-to-end aviation revenue processes, including billing data management, periodical billing cycles, customer relationship management, dispute resolution, compliance assurance, and performance reporting. Additionally, you will drive ongoing improvements in aviation billing systems, optimizing team processes and enhancing systems such as SAP and our in-house Flight Charging system.

With a focus on maintaining the integrity of aviation billing and debt collection systems within legislative and policy guidelines, you will work to meet performance targets, streamline processes, and align financial outcomes with Airservices’ corporate strategy.

If you thrive in a fast-paced, high-impact environment and have a passion for delivering financial excellence, this is your chance to make a real difference in the aviation industry.

This is a 12-month fixed term contract that covers parental leave.

The Person

Key Skills & Experience:

• Ability to manage interpret large datasets with accuracy and attention to detail
• Strong communication, interpersonal, and relationship-building skills with a customer service focus
• Proficiency in Microsoft Office (especially Excel), and ability to adapt to using new systems
• Ability to manage priorities, adapt to ambiguity, and contribute to a positive team culture
• Problem-solving skills and experience in high data environment with a continuous improvement mindset

Desirable:

• Knowledge of the aviation sector and accounting principles
• Experience with SAP or similar accounting software

Airservices Australia is a diverse and inclusive employer that recognises the benefits of having a workforce that reflects the communities in which we work. We encourage applications from diverse groups including Aboriginal and/or Torres Strait Islander people.

To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.

Should you require any further information please contact Ashlyn Kumar on @