Aviation Cargo Duty Lead

Swissport; Melbourne; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

On-site parking

Career advancement

Comprehensive training

Job summary

Swissport Australia is seeking a Cargo Duty Manager to lead a team of Cargo Agents, ensuring safe, efficient service delivery for airline clients and their customers. You will drive compliance with Swissport standards and regulatory requirements to meet daily objectives across cargo operations.

The role demands strong leadership, safety focus, and experience with cargo handling, ULD management, and airline systems.

Qualifications

• Must hold and maintain a current forklift license.
• Experience in consolidation and deconsolidation of cargo including dangerous goods handling.
• Excellent communication skills, interpersonal skills, and time management.
• Must have experience in WMS (Warehouse Management Systems).
• Experience in performance management including corrective performance measures and disciplinary matters.
• Hold an IATA Dangerous Goods Certification to complete dangerous goods checks and sign off on approvals/rejections, etc. (preferred).
• Must hold and maintain a valid red ASIC card (Aviation Security Identification Card) or be able to apply, pass, and obtain an ASIC card prior to employment startup.
• Able to work morning and afternoon shifts or as reasonably directed by Swissport management.
• Sound knowledge of Government Regulations related to aviation.

Responsibilities

• Ensure all airport operations meet Swissport and regulatory standards, policies, and procedures.
• Ensure all local and international safety and security standards are met.
• Management of ULDs including airworthiness checks prior to loading of export cargo, damaged ULD control, ULD empty returns within 48 hours, and completion of relevant ULD forms.
• Assist with reconciliation and breakdown of Import freight and cargo build-up of Export freight.
• Ensure that employee rosters, payroll data entry, employee files, and absenteeism calendars are maintained.
• Ensure Occupational Health and Safety and security programs are adhered to.
• Report and investigate accidents and incidents via the company online reporting system.
• Participation and involvement with relevant authorities including participation on relevant committees and working groups.
• Regular completion of cargo warehouse and office safety and security audits.
• Promote and maintain a strong safety and work culture within the workforce, driving warehouse security awareness compliance and incident reporting.
• Regulatory compliance involving SACL, Bio-Security, ABF, various airline handling, policies, and procedures.
• Report all hazards, near misses, incidents, accidents, or dangerous occurrences to their manager and via the online safety reporting system.

Skills

Forklift license

WMS experience

IATA DG certification

ASIC card

Communication

Safety management

Teamwork

Problem solving

Job description

Swissport Australia is seeking a Cargo Duty Manager to lead a team of Cargo Agents, ensuring safe, efficient service delivery for airline clients and their customers. You will drive compliance with Swissport standards and regulatory requirements to meet daily objectives across cargo operations.

The role demands strong leadership, safety focus, and experience with cargo handling, ULD management, and airline systems.