Automotive Parts Interpreter — Customer & Inventory Expert

gjhmanagement pty ltd; Wodonga; In loco; AUD 55.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive remuneration

Skill development opportunities

Collaborative workplace culture

Descrizione del lavoro

GJH Management Pty Ltd in West Wodonga, VIC is seeking a Sales Parts Interpreter. This full-time role connects customers, sales teams and the parts department to identify and supply automotive components accurately.

You will use parts catalogues, VIN decoding systems and inventory software, ensuring order accuracy and efficient processing while delivering excellent customer service and support to the sales team.

Competenze

• Proven experience in automotive parts identification and interpretation in a trade or service environment.
• Strong knowledge of vehicle makes, models, and component compatibility.
• Proficiency with parts catalogues, VIN decoding systems, and inventory management software.
• Excellent communication with diverse stakeholders.
• Meticulous attention to order processing and documentation.
• Customer-focused problem solving and ability to work independently or in a team.
• Ability to manage multiple enquiries simultaneously.
• Previous experience in the automotive trades sector is valued.
• Valid driver's license is beneficial.

Mansioni

• Interpret and translate customer enquiries into accurate parts orders and specifications.
• Identify correct automotive components based on vehicle make, model, year and customer requirements.
• Cross-reference parts information using catalogues, computer systems, and tech docs.
• Communicate between customers, sales staff and warehouse to ensure order accuracy.
• Maintain records of parts requests, stock levels and customer interactions.
• Resolve parts-related queries and discrepancies with professionalism.
• Assist with inventory management and stock control processes.
• Support sales team with technical parts knowledge and product recommendations.
• Ensure all parts orders are processed efficiently and dispatched correctly.

Conoscenze

Automotive parts identification

Vehicle specifications knowledge

Inventory management software

VIN decoding systems

Communication skills

Organisational skills

Strumenti

Parts catalogues

VIN decoding systems

Inventory management software

Descrizione del lavoro

GJH Management Pty Ltd in West Wodonga, VIC is seeking a Sales Parts Interpreter. This full-time role connects customers, sales teams and the parts department to identify and supply automotive components accurately.

You will use parts catalogues, VIN decoding systems and inventory software, ensuring order accuracy and efficient processing while delivering excellent customer service and support to the sales team.