Automotive Parts Interpreter & Advisor (On-site)

Motorama; Campbelltown; On-site; AUD 45,000 - 65,000; Full time

Job summary

Big Box Cars is seeking a Spare Parts Interpreter / Parts Advisor to join our on-site team in Minto, NSW. You will identify, source, and advise on automotive spare parts to support workshop operations and maintain vehicle downtime at a minimum.

You will work with workshop staff to ensure correct parts are supplied, leveraging catalogues and supplier relationships to source common and hard-to-find components. A customer-service mindset and attention to detail are essential.

Qualifications

• Experience in automotive spare parts environment required.
• Proficient with automotive parts catalogues, databases and part codes.
• Excellent attention to detail when identifying parts and interpreting drawings.
• Strong communication and customer service skills.
• Ability to manage multiple requests and prioritise workload.

Responsibilities

• Identify and source correct spare parts for various makes/models.
• Navigate catalogs and databases to locate part numbers and availability.
• Advise on part compatibility, pricing and lead times.
• Process parts orders accurately and efficiently.
• Liaise with suppliers to source hard-to-find components.
• Maintain accurate stock and ordering records.
• Provide alternative parts when items are unavailable.
• Resolve inquiries and quality issues related to parts orders.

Skills

Automotive parts knowledge

Parts catalogues

Customer service

Attention to detail

Communication skills

Driver's licence

Tools

Parts catalogues systems

Job description

Big Box Cars is seeking a Spare Parts Interpreter / Parts Advisor to join our on-site team in Minto, NSW. You will identify, source, and advise on automotive spare parts to support workshop operations and maintain vehicle downtime at a minimum.

You will work with workshop staff to ensure correct parts are supplied, leveraging catalogues and supplier relationships to source common and hard-to-find components. A customer-service mindset and attention to detail are essential.