Automotive Customer Experience Specialist (Short-Term Contract)

Hudson; Canberra; On-site; AUD 43,000 - 62,000; Full time

Benefits offered by this job

Immediate start

Full training provided

Dynamic and fast-moving environment

Experience in the automotive industry

Job summary

Hudson is seeking Customer Service Representatives to support a high-volume period in the automotive industry. The role combines front-of-house customer service, administrative support, and delivery coordination to ensure customers have a seamless experience.

You will welcome customers, guide them through basic product features, assist with vehicle handovers, and coordinate appointments while working closely with internal teams to perform final quality checks.

Qualifications

• Customer-service focused candidates with a friendly attitude.
• Strong interpersonal skills and ability to work in a fast-paced environment.
• Flexible to rostered shifts and short-term contracts.
• Hold a valid Australian driver's license.

Responsibilities

• Welcome customers and deliver a premium, friendly experience
• Provide guidance on basic product features and functionality
• Support delivery operations and appointment coordination
• Assist with vehicle staging and preparation for handover
• Collaborate with internal teams to complete final quality checks
• Provide general administrative support as required
• Assist with movement of vehicles, including trade-ins and used vehicles

Skills

Customer service

Communication

Teamwork

Reliability

Australian driver’s license

Job description

Hudson is seeking Customer Service Representatives to support a high-volume period in the automotive industry. The role combines front-of-house customer service, administrative support, and delivery coordination to ensure customers have a seamless experience.

You will welcome customers, guide them through basic product features, assist with vehicle handovers, and coordinate appointments while working closely with internal teams to perform final quality checks.