Automation and Bulk Transfer Specialist

SG Fleet; Sydney; On-site; AUD 100,000 - 150,000; Full time

Job summary

SG Fleet in Sydney is seeking an Automation & Bulk Transfer Specialist to own and continually enhance our bulk transfer capability across operations, data, and technology. You will help hundreds or thousands of customers transition seamlessly while reducing manual work through automation and process improvement.

You will combine analytical thinking, project coordination, and stakeholder engagement to influence customer experience, operational performance, and business growth.

Qualifications

• Experience in operations, business administration, process improvement, project coordination, or a similar environment.
• Strong analytical and problem-solving skills.
• Advanced attention to detail and confidence working with large volumes of data.

Responsibilities

• Own bulk transfer capability and drive operational excellence.
• Deliver large-scale novated lease transfer and renovation projects.
• Improve bulk transfer automation processes and supporting workflows.
• Develop deep expertise in end-to-end renovations operations and systems.
• Analyze data and trends to identify efficiency, scalability, and customer satisfaction opportunities.
• Partner with stakeholders to deliver automation and process improvements.
• Eliminate manual effort and improve system functionality.
• Ensure activities are accurate, compliant, and within service levels.
• Support portfolio growth, customer retention, onboarding, and high-volume transitions.
• Maintain focus on risk management and operational controls.

Skills

Operations experience

Process improvement

Project coordination

Data analysis

Excel skills

Stakeholder management

Systems aptitude

Multitasking

Education

Tertiary qualifications in Business/Finance/Information Systems/Data Analytics

Tools

Excel

Job description

• Do you get excited by finding smarter, faster ways to do things?
• Are you someone who can look at a complex process, spot inefficiencies, and turnthem into streamlined, scalable solutions?
• As our Automation & Bulk Transfer Specialist, you'll be at the centre of some of our largest and most impactful novated lease transfer projects. Working across operations, data, and technology, you'll own and continually enhance our bulk transfer capability, helping hundreds or even thousands of customers transition seamlessly while reducing manual effort throughautomation and process improvement.
• This is a unique opportunity to combine analytical thinking, project coordination, stakeholder engagement, and continuous improvement in a role that directly influences customer experience, operational performance, and business growth.
• If you're curious, commercially minded, and passionate about making systems andprocesses work better, we'd love to hear from you.

What You'll Be Doing

• You'll take ownership of our bulk transfer capability and play a key role in driving operational excellence by:
• Managing the successful delivery of large-scale novated leasetransfer and renovation projects
• Owning and continuously improving bulk transfer automationprocesses and supporting workflows
• Developing deep expertise in our end-to-end renovations operationsand associated systems
• Analysing data and operational trends to identify opportunities for increased efficiency, scalability, and customer satisfaction
• Partnering with operational, technology, finance, and business stakeholders to deliver automation and process improvement initiatives
• Identifying opportunities to eliminate manual effort andimprove system functionality
• Ensuring all activities are completed accurately, compliantly, and within agreed service levels
• Supporting portfolio growth, customer retention initiatives, employer onboarding, and large-volume transition projects
• Maintaining a strong focus on risk management, operationalcontrols, and customer outcomes
• Contributing to a culture of innovation, collaboration, andcontinuous improvement

What You'll Bring

We're looking for someone who enjoys solving problems, improving processes, and using data to make informed decisions.

• Experience in operations, business administration, processimprovement, project coordination, or a similar environment
• Strong analytical and problem-solving skills
• Advanced attention to detail and confidence working withlarge volumes of data
• Intermediate to advanced Microsoft Excel skills
• Excellent stakeholder management and communication skills
• Strong systems aptitude and the ability to quickly learnnew platforms and technologies
• The ability to manage multiple priorities and meet deadlinesin a fast-paced environment
• Experience identifying and implementing process improvementinitiatives
• A collaborative approach and a genuine desire to improveoutcomes for customers and the business

Ready to Transform the Way We Work?

• Do you get excited by finding smarter, faster ways to do things?
• Are you someone who can look at a complex process, spot inefficiencies, and turnthem into streamlined, scalable solutions?
• As our Automation & Bulk Transfer Specialist, you'll be at the centre of some of our largest and most impactful novated lease transfer projects. Working across operations, data, and technology, you'll own and continually enhance our bulk transfer capability, helping hundreds or even thousands of customers transition seamlessly while reducing manual effort throughautomation and process improvement.
• This is a unique opportunity to combine analytical thinking, project coordination, stakeholder engagement, and continuous improvement in a role that directly influences customer experience, operational performance, and business growth.
• If you're curious, commercially minded, and passionate about making systems andprocesses work better, we'd love to hear from you.

What You'll Be Doing

• You'll take ownership of our bulk transfer capability and play a key role in driving operational excellence by:
• Managing the successful delivery of large-scale novated leasetransfer and renovation projects
• Owning and continuously improving bulk transfer automationprocesses and supporting workflows
• Developing deep expertise in our end-to-end renovations operationsand associated systems
• Analysing data and operational trends to identify opportunities for increased efficiency, scalability, and customer satisfaction
• Partnering with operational, technology, finance, and business stakeholders to deliver automation and process improvement initiatives
• Identifying opportunities to eliminate manual effort andimprove system functionality
• Ensuring all activities are completed accurately, compliantly, and within agreed service levels
• Supporting portfolio growth, customer retention initiatives, employer onboarding, and large-volume transition projects
• Maintaining a strong focus on risk management, operationalcontrols, and customer outcomes
• Contributing to a culture of innovation, collaboration, andcontinuous improvement

What You'll Bring

• Experience in operations, business administration, processimprovement, project coordination, or a similar environment
• Strong analytical and problem-solving skills
• Advanced attention to detail and confidence working withlarge volumes of data
• Intermediate to advanced Microsoft Excel skills
• Excellent stakeholder management and communication skills
• Strong systems aptitude and the ability to quickly learnnew platforms and technologies
• The ability to manage multiple priorities and meet deadlinesin a fast-paced environment
• Experience identifying and implementing process improvementinitiatives
• A collaborative approach and a genuine desire to improveoutcomes for customers and the business

Highly Regarded

• Tertiary qualifications in Business, Finance, InformationSystems, Data Analytics, or a related discipline
• Lean, Six Sigma, Business Analysis, Continuous Improvement, or similar qualifications

About You

You're naturally curious and always looking for a better way to do things.
You enjoy understanding how processes work, challenging the status quo, and turning ideas into practical improvements. You're comfortable working independently but know how to bring people together to achieve outcomes.
Most importantly, you're someone who:

• Takes pride in accuracy and attention to detail
• Thinks critically and analytically
• Is proactive and self-motivated
• Builds strong relationships across all levels of the business
• Thrives in an environment of change and continuous improvement
• Has a strong customer and commercial focus
• Enjoys solving complex operational challenges
• Brings energy, initiative, and a growth mindset to everythingyou do

Why join us?

We believe our people are our greatest asset and we're committed to helping them succeed.

Watch this video to learn more about our benefits -https://www.youtube.com/watch?v=j07XRviL-WM

Help Shape What's Next - this is more than an operations role. It's an opportunity to influence how we scale, improve, and deliver exceptional customer experiences through smarter processes and automation.

If you're ready to combine data, systems, problem-solving, and innovation to make a real impact, we'd love to hear from you.