Auto Parts Interpreter - Fast-Paced Customer Service Pro

Burson; Kyneton; On-site; AUD 42,000 - 60,000; Full time

Job summary

Burson in Kyneton is seeking a motivated Parts Interpreter to join our friendly team. You’ll deliver outstanding customer service while handling in-store and phone orders, stock intake, and showroom merchandising in a fast-paced retail environment.

Experience with auto parts helps, but a genuine interest and great communication will also shine. Training and ongoing support are provided to help you hit the ground running.

Qualifications

• Exceptional communication skills.
• Experience or a passion for auto parts.
• Well presented and professional.
• Great phone manner in customer interactions.
• Ability to influence and negotiate with customers.
• Ability to translate technical problems into simple solutions.
• Background in European vehicles would be an advantage.

Responsibilities

• Inbound phone & online sales processing.
• In-store customer service.
• Order and receipt of incoming stock.
• Process and pick purchase orders.
• Showroom merchandising, pricing and maintenance.

Skills

Exceptional communication

Auto parts passion/experience

Well presented

Great phone manner

Influence & negotiate

Explain technical problems simply

European vehicles knowledge (adv)

Job description

Burson in Kyneton is seeking a motivated Parts Interpreter to join our friendly team. You’ll deliver outstanding customer service while handling in-store and phone orders, stock intake, and showroom merchandising in a fast-paced retail environment.

Experience with auto parts helps, but a genuine interest and great communication will also shine. Training and ongoing support are provided to help you hit the ground running.