Auto Parts Interpreter - Fast-Paced Customer Champion

Bapcor; Southport; On-site; AUD 55,000 - 65,000; Full time

Job summary

Bapcor, a leading Australian automotive parts group including Burson, Autobarn, Midas, Truckline, BNT and JAS, invites applications for a motivated Parts Interpreter in Southport. You will handle inbound phone and online sales, assist customers in-store, and manage stock and purchase orders.

If you have auto parts knowledge or a genuine interest to learn, you'll receive training and support in a fast-paced, hands-on environment.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service-oriented with a positive attitude.
• Experience or interest in auto parts is preferred.
• Well presented and professional in appearance.
• Strong phone etiquette and customer handling abilities.
• Ability to influence and negotiate with customers.
• ability to translate technical issues into simple solutions.
• Background in European vehicles would be an advantage.

Responsibilities

• Inbound phone and online sales processing.
• In-store customer service.
• Order and receipt of incoming stock.
• Process and pick purchase orders.
• Showroom merchandising, pricing and maintenance.

Skills

Exceptional communication skills

Customer service champion

Auto parts knowledge

Well presented

Great phone manner

Influence & negotiate

Translate technical problems

European vehicles knowledge (adv)

Job description

Bapcor, a leading Australian automotive parts group including Burson, Autobarn, Midas, Truckline, BNT and JAS, invites applications for a motivated Parts Interpreter in Southport. You will handle inbound phone and online sales, assist customers in-store, and manage stock and purchase orders.

If you have auto parts knowledge or a genuine interest to learn, you'll receive training and support in a fast-paced, hands-on environment.