Auto Parts Interpreter – Fast-Paced Customer Service

Bapcor; Wodonga; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

Bapcor in Wodonga, Victoria is seeking a motivated Parts Interpreter to join our experienced team. This role focuses on delivering outstanding customer service in a fast-paced, hands-on environment.

You’ll support our loyal customers and collaborate with a knowledgeable team, whether you have prior auto parts experience or are eager to learn. Training and strong support behind you will help you hit the ground running.

Qualifications

• Exceptional communication skills.
• Experience or a passion for auto parts.
• Well presented with a great phone manner.
• Ability to influence & negotiate.
• Ability to translate technical problems to simple solutions.
• Background in European vehicles would be an advantage.

Responsibilities

• Inbound phone & online sales processing
• In-store customer service
• Order & receipt incoming stock
• Process & pick purchase orders
• Showroom merchandising, pricing & maintenance

Skills

Exceptional communication

Auto parts knowledge/passion

Well presented

Great phone manner

Influence & negotiate

Translate tech issues to simple fixes

European vehicles knowledge (advantage

Job description

Bapcor in Wodonga, Victoria is seeking a motivated Parts Interpreter to join our experienced team. This role focuses on delivering outstanding customer service in a fast-paced, hands-on environment.

You’ll support our loyal customers and collaborate with a knowledgeable team, whether you have prior auto parts experience or are eager to learn. Training and strong support behind you will help you hit the ground running.