Autism Education Support – Distance Learning Specialist

Autism Spectrum Australia; Melbourne; Sur place; AUD 52 000 - 72 000; Plein temps

Résumé du poste

Autism Spectrum Australia is seeking a detail‑driven Reservation Support Agent for a remote role. You will handle reservation inquiries, present options, and ensure accurate, timely updates with a focus on excellent customer service.

The ideal candidate is organized, comfortable researching information, and capable of delivering professional support in a remote setting.

Qualifications

• Strong customer-service skills and a professional approach.
• Excellent attention to detail in all reservations.
• Clear written and verbal communication abilities.
• Good organizational skills and ability to multitask.
• Basic computer proficiency and familiarity with online systems.
• Comfortable working in a remote environment.

Responsabilités

• Respond to reservation inquiries and provide information.
• Research available options and gather customer preferences.
• Assist with coordinating reservations and updates.
• Review details for accuracy and provide confirmations.
• Assist with modifications and changes as needed.
• Communicate with providers when necessary and maintain records.
• Follow up to obtain outstanding details and ensure satisfaction.

Connaissances

Customer service

Attention to detail

Communication

Organization

Computer basics

Remote work

Description du poste

Reservation Support Agent – Remote

Job Description

We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support.

The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.

We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support.

The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.

Key Responsibilities

• Respond to reservation inquiries
• Research available options
• Gather customer preferences and information
• Assist with coordinating reservations
• Review reservation details for accuracy
• Provide confirmations and relevant information
• Assist with modifications and updates
• Communicate with providers when necessary
• Maintain organized reservation records
• Follow up regarding outstanding details
• Provide professional customer assistance

Qualifications

• Strong customer-service skills
• Excellent attention to detail
• Good written and verbal communication
• Strong organization
• Basic computer proficiency
• Comfortable