Audit, Risk and Insurance Support Officer

City of Latrobe, Pa.; Morwell; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

Latrobe City Council is seeking an Audit, Risk and Insurance Support Officer in Morwell, VIC. This full-time, 38-hour-per-week role sits in the Governance team and focuses on insurance claims administration, FOI processes and risk management support.

The position offers hybrid working with a minimum three days in the office to foster collaboration and effective governance. Key duties include coordinating insurance claims processes, supporting FOI/privacy requests, and preparing agendas, minutes

Qualifications

• Certificate IV, Diploma or tertiary qualification in Business, Governance, Risk, Insurance, Law, Public Administration or related discipline (desirable).
• Demonstrated experience coordinating insurance claims, compliance activities, legislative processes or similar administrative functions.
• Well-developed written communication skills, including preparing reports, agendas, minutes and correspondence.
• Demonstrated ability to maintain confidentiality and manage sensitive information with discretion and attention to detail.

Responsibilities

• Coordinate administrative processes associated with Council's insurance claims portfolio.
• Provide support for Freedom of Information and privacy requests.
• Prepare agendas, minutes and reports for audit and risk committees.
• Support risk reviews, monitor treatment actions and follow up agreed activities.
• Liaise with insurers, brokers, legal representatives and internal stakeholders.

Skills

Organisational skills

Attention to detail

Confidentiality

Stakeholder engagement

Education

Certificate IV/Diploma or tertiary qualification in Business, Governance, Risk, Insurance, Law, Public Administration or related discipline

Job description

Do you want to make an IMPACT? Audit, Risk and Insurance Support Officer Morwell – Latrobe City Council Headquarters | Full Time – 38 Hours per week Temporary – 12 months Fixed-term position | Band 4 Hybrid working arrangements, with a minimum of 3 days per week in the office as part of our approach to collaboration and team connection. We're looking for an Audit, Risk and Insurance Support Officer to join our Governance team and provide accurate, timely and trusted support across Council. In this role, you'll support Council's insurance claims administration, Freedom of Information Processes and risk management functions through the delivery of high-quality administrative services, stakeholder engagement and legislative process support. This is a great opportunity for someone with risk, insurance or administrative experience who is looking to further develop their skills while contributing to good governance and effective risk management across the organisation.

Why Join Us at Council?

When you join Latrobe City Council, you'll make a real impact in your community while working in an inclusive, supportive and child safe environment that values your growth and wellbeing.

• Opportunities to support your learning, development and career progression
• A collaborative team environment where you'll feel supported and connected
• Meaningful work where you can make a difference in the community
• A positive and inclusive workplace culture
• Flexible working arrangements to support your work-life balance

What You'll Be Doing

• Coordinate administrative processes associated with Council's insurance claims portfolio.
• Provide support for Freedom of Information and privacy requests.
• Prepare agendas, minutes and reports for audit and risk committees.
• Support risk reviews, monitor treatment actions and follow up agreed activities.
• Liaise with insurers, brokers, legal representatives and internal stakeholders.

About You

You are highly organised, detail-oriented and committed to maintaining confidentiality. You enjoy working with systems and processes, managing competing priorities and supporting governance functions that contribute to effective decision-making across the organisation.

We encourage applications from candidates with diverse backgrounds and experiences, even if you don't meet every requirement.

Key Selection Criteria

• Certificate IV, Diploma or tertiary qualification in Business, Governance, Risk, Insurance, Law, Public Administration or a related discipline (desirable).
• Demonstrated experience coordinating insurance claims, compliance activities, legislative processes or similar administrative functions.
• Well-developed written communication skills, including preparing reports, agendas, minutes and correspondence.
• Demonstrated ability to maintain confidentiality and manage sensitive information with discretion and attention to detail.

Successful applicants will be required to apply for and satisfactorily obtain a National Police Check and Working with Children's Check.

Belonging at Latrobe City Council

At Latrobe City Council, we are committed to creating a safe, inclusive and respectful workplace where everyone feels they belong. We have zero tolerance for child abuse and are committed to maintaining a child safe organisation. Our recruitment practices reflect this. We value diversity and welcome applications from people of all backgrounds, experiences and identities, including Aboriginal and Torres Strait Islander peoples. We are committed to providing an inclusive recruitment process and offer support through our Indigenous Employment Program for Aboriginal and Torres Strait Islander applicants. For further information, contact [e-mail] or 1300 367 700. If you require reasonable adjustments at any stage of the recruitment process, please contact our Careers team at [e-mail] or 5128 6113.

All discussions about recruitment at Council are confidential.