Audit & Compliance Manager, Transportation Risk and Compliance (TRC)

Amazon; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Amazon is seeking an Audit & Compliance Manager to lead and execute Audit & Monitoring activities across Australia Last Mile transportation programs. You will plan, scope, and perform audits to verify carrier partner compliance with laws and contracts, communicate findings, and drive improvements with remediation plans.

The role involves collaborating with operations, safety, legal, policy, finance, and tech teams.

Qualifications

• Bachelor’s degree or equivalent required.
• 3+ years in auditing, risk management, compliance, program management, or quality management systems.
• 3+ years of program or project management experience.

Responsibilities

• Manage end-to-end A&M programs to verify third-party compliance with contractual and regulatory requirements.
• Collaborate with Global Quality to align with audit quality standards and metrics.
• Manage findings, ensure closure, or enforcement actions when needed.

Skills

Auditing

Risk management

Compliance

Program management

Quality management

Stakeholder management

Education

Bachelor’s degree or equivalent

Tools

SQL

Excel

Job description

Audit & Compliance Manager, Transportation Risk and Compliance (TRC)

Job ID: 10479555 | Amazon Commercial Services Pty Ltd

Amazons Transportation Risk & Compliance (TRC) team identifies and mitigates risk in a rapidly growing and complex, global environment. To support the business, our primary mission is to perform independent and objective, risk-based assessments of Amazon business partners’ activities and related controls with the goal of improving operations, compliance, risk management, and overall success of the program. We provide Audit & Monitoring (A&M) support of high-risk transportation risk topics to drive compliance across the transportation programs and influence business controls.

We are seeking an experienced professional in audit, risk, controls, governance and program management, to join our Australia (AU) TRC Last Mile (LM) Field Operations (FO) team, to lead and execute Audit & Monitoring (A&M) across AU LM transportation programs. In this role, you will work closely with Amazon's AU LM transportation businesses to plan, scope, and execute audits to verify carrier partners are meeting legal and contractual obligations relating to business practices, driver / provider eligibility, and safety standards. You will be expected to apply risk and control concepts to new and existing business models, clearly and concisely communicate identified findings to carrier partners, and internally report audit results in a timely and effective manner. You will provide carriers with consultative support to identify opportunities for improvement, develop corrective action plans to address audit defects, and manage those remediation plans to closure. You will also work collaboratively with the operations, business, safety, legal, public policy, finance, and tech teams to implement world-class, customer-centric, compliance and risk management solutions. To bring in best practices and learning, you’ll also work with and learn from colleagues globally.

This is a small but growing team, meaning you'll play an instrumental role in developing the function, defining and developing the value that we offer to our business partners, and how we achieve strategic goals, in a business which continues to grow rapidly.

Key job responsibilities

Transport is a wide discipline, and you will have an opportunity to learn about a range of disciplines, such as employment law, safety, driver licensing, etc, in addition to performing periodic site visits.

• Manage and oversee end-to-end execution A&M programs to determine if third-party transportation partners are compliant with contractual and regulatory requirements.
• Liaise with Global Quality team to ensure alignment to global audit quality standards and metrics
• Manage A&M findings, ensuring closure, or enforcement actions if they are not closed on time.
• Collate and provide regular reporting of A&M metrics for local and global reporting
• Perform deep dives of processes to identify risks, controls, and gaps, and use that information to influence business
• Independently manage the yearly audit plan, and own the end-to-end audit lifecycle
• Define A&M program scope and tests for new LM programs engaging with key stakeholders including business, operations, legal, public policy, and other compliance teams.
• Manage relationships with cross functional stakeholders internal and external to Amazon
• Scale audits through automation and AI.
• Advise the business on risk and compliance issues for new transportation initiatives, processes, risks and controls and building solutions despite ambiguity.
• Deliver quality, business-oriented reports that are written with practical, actionable, and value-added recommendations

A day in the life

Audit & Compliance Managers engage with Carrier Partners, plan, scope, execute, and report on the audit outcomes. The individual provides consultative support and guidance on corrective actions to Carrier Partners and verifies remediation. Audit & Compliance Managers will also consult with business, legal, and tech teams to develop gap remediation strategies and the build-out of sustainable and systematic solutions. The individual will work effectively in a team environment and, as individual contributors, be able to work remotely and effectively review the work of other remote team members.

About the team

Transportation Risk and Compliance (TRC) is the voice of risk and compliance for Amazon’s transportation businesses across 24+ countries. We proactively identify and manage risks through risk mitigation strategies and provide assurance that Amazon and our carrier partners comply with the highest transportation and legal standards (including legislative, regulatory, and contractual). Anchored by sound subject matter expertise, processes, and growing technology solutions, our TRC leaders improve public safety and enable business growth as we work diligently to serve our customers.

Basic Qualifications

• Bachelor’s degree (or equivalent experience)
• 3+ years of experience in auditing, risk management, compliance, program management, or quality management systems
• 3+ years of program or project management experience
• Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent
• Experience of interacting regularly and directly with senior executives.
• Ability to independently manage a project and demonstrate sound judgment even in ambiguous situations
• Ability to turn complex compliance requirements into scalable processes

Preferred Qualifications

• Professional auditing qualification, or similar risk or compliance credentials
• Experience with SQL and Excel
• Knowledge of retail food code and regulations governing grocery retail at local, state, and federal levels
• Experience in accounting management in Big Four with Fortune 500 clients, or experience in tax, finance or a related analytical field
• Knowledge of payroll and the modern awards system, and third-party risk management
• Experience working in the operations, transportation, and logistics sectors.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.