Associate Manager – Engineering

nCino; City of Melbourne; On-site; AUD 127,000 - 216,000; Full time

Benefits offered by this job

Private health insurance

Group life & disability insurance

Paid time off (vacations)

Parental leave (top-up)

Wellness Bucks

Employee Assistance Program

Job summary

nCino in Melbourne is seeking an Associate Manager, Engineering to lead a small software engineering team while staying hands-on in code. You will guide planning, design, development, and testing for enhancements and new products, including cloud-based tools, and troubleshoot client issues as they arise.

This role blends technical craft with people leadership, offering real scope to grow into broader engineering management as the team expands in Melbourne.

Qualifications

• Bachelor's degree in Computer Science or related field with 6+ years of experience and 1+ year of management
• Proficiency in at least one major programming language
• Strong grasp of software engineering principles including system design and development practices
• Experience improving development practices to enhance team efficiency, collaboration, and code quality
• Track record as a coach and mentor of technical staff
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM)
• Experience with AWS or Salesforce Platform, developing managed packages as part of the ISV Partner Program

Responsibilities

• Own architectural decisions for your team's scope, guiding engineers on scalability, maintainability, and long-term cost of change
• Write, review, and ship production code, holding a high bar in the review process
• Manage day-to-day execution and delivery, providing hands-on support where needed
• Improve team processes, collaboration, and code quality, ensuring best practices are followed
• Line manage a small team of engineers: regular 1:1s, goal setting, growth plans, and performance feedback
• Support hiring for the team - screening, interviewing, and onboarding
• Mentor engineers across levels and set continuous learning plans for your team and yourself
• Use AI tools to support development activities - code generation, testing, debugging, and optimisation
• Partner with Product Management on planning and release activities with cross-functional teams
• Communicate clearly with technical and non-technical audiences alike

Skills

Software engineering principles

System design & architecture

Coaching & mentoring

Communication skills

Decision-making

Education

Bachelor's degree in Computer Science or related field

Tools

AWS

Salesforce Platform

CSM/PSM certification

Job description

Curious Minds. Bold Ideas. Extraordinary Impact. We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next - together.

The Opportunity

We're looking for an Associate Manager, Engineering to lead a small software engineering team in Melbourne while staying genuinely hands-on in the codebase. This is a true player-coach role: you write and review production code, and you develop the people around you, owning both the technical direction and the delivery of your team's work.

You’ll guide planning, design, development, and testing across enhancements and new products - including cloud-based and internet-related tools - and you’ll troubleshoot client issues as they arise. Your work directly shapes how financial institutions around the world modernise, and your leadership shapes the engineers who build that future.

This role sits at the intersection of technical craft and people leadership, with real scope to grow into broader engineering management as our Melbourne team expands.

What You’ll Do

• Own architectural decisions for your team's scope, guiding engineers on scalability, maintainability, and long-term cost of change
• Write, review, and ship production code, holding a high bar in the review process
• Manage day-to-day execution and delivery, providing hands-on support where needed
• Improve team processes, collaboration, and code quality, ensuring best practices are followed
• Line manage a small team of engineers: regular 1:1s, goal setting, growth plans, and performance feedback
• Support hiring for the team - screening, interviewing, and onboarding
• Mentor engineers across levels and set continuous learning plans for your team and yourself
• Use AI tools to support development activities - code generation, testing, debugging, and optimisation - and set the team's practice for using them well
• Partner with Product Management on planning and release activities with cross-functional teams
• Communicate clearly with technical and non-technical audiences alike

Ideally You’ll Have

• A Bachelor's degree in Computer Science or a related field, with 6+ years of relevant experience and 1+ year of management experience, or an equivalent combination of education and experience
• Proficiency in at least one major programming language
• A strong grasp of software engineering principles, including system design, architecture, and development practices
• Experience improving development practices and processes to enhance team efficiency, collaboration, and code quality within a large-scale organisation
• A track record as a coach and mentor of technical staff
• A dedication to quality and continuous improvement
• Strong problem-solving, decision-making, and interpersonal skills
• Excellent verbal and written communication skills for technical and non-technical audiences
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification
• Experience with AWS or the Salesforce Platform, particularly developing managed packages as part of the ISV Partner Program
• Comprehensive private health insurance for you and your family from day one
• Group life, total and permanent disability, and income protection cover
• 20 days paid time off annually, plus 15 hours of paid volunteer leave
• Childbirth and parental leave, topped up to 100% of base salary
• Wellness Bucks
• Access to our Employee Assistance Program, free and confidential for you and your immediate family

We're committed to building a team as diverse as the customers we serve. We welcome applicants of all backgrounds, identities, and experiences, and we make hiring decisions based on merit and potential - not on ticking boxes.

Our Culture: Live the Six

• Bring Your A-Game - delivering excellence and high performance
• Do the Right Thing - operating with integrity
• Respect Each Other - fostering a supportive, inclusive culture
• Make Someone's Day - focusing on customer success
• Always Have Fun - bringing energy and enjoyment to how we work
• Be a Winner - striving for success, together and individually

The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted.

The base salary range for this job is:

$127,100 - $216,100 AUD

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [e-mail].

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.