Associate Business Analyst - Feeds

HUB24 Limited; Sydney; Hybrid; AUD 80,000 - 105,000; Full time

Benefits offered by this job

Flexible hybrid work

Wellbeing support

Career development

Job summary

HUB24 Limited in Sydney is seeking an Associate Business Analyst – Feeds to join our Feeds Operations Team within Enterprise Solutions. This role suits someone early in their BA career who enjoys data, solving problems and collaborating across business and technical teams.

You’ll help deliver and improve financial data feeds into Class, work with external feed providers, Product, Development and Operations, and contribute across the delivery lifecycle from requirements gathering to testing and

Qualifications

• 1–3 years’ experience in Business Analysis or related field
• Experience with SMSF, superannuation or accounting platforms is advantageous
• Experience with requirements gathering, user stories and acceptance criteria
• Interest in data, integrations and APIs is highly regarded
• Intermediate Excel skills and interest in data analysis
• Exposure to testing, UAT, defect management or incident support
• Familiarity with Agile ways of working and tools like Jira and Confluence
• Strong analytical and problem-solving skills with attention to detail
• Clear written and verbal communication across technical and non-technical stakeholders
• Curious, proactive approach with willingness to learn financial services knowledge
• Exposure to financial services, wealth management, data feeds, SQL or provider integrations is advantageous

Responsibilities

• Gather requirements for new data feeds, onboarding, enhancements, upgrades and improvements
• Document business and technical requirements with internal teams and external providers
• Analyze financial data including transactions, balances, holdings and documents
• Create and maintain user stories, acceptance criteria, data mappings and documentation
• Support testing activities including test scenarios and data
• Investigate feed issues, data exceptions and processing incidents; maintain Jira tickets and procedures
• Participate in Agile ceremonies and backlog refinement
• Monitor progress, risks, dependencies and issues to stakeholders
• Contribute to improvements in feed quality, automation and operations

Skills

Business Analysis

Data analysis

Requirements gathering

Analytical thinking

Stakeholder communication

Problem solving

Tools

Jira

Confluence

Excel

Job description

About HUB24

At HUB24, we’re rethinking the way wealth management works, combining platform, technology and data to create better outcomes for financial professionals and their clients.

Our purpose is simple: Empower better financial futures, together.

What sets us apart is how we work. We back bold thinking, move with pace, and turn ideas into action. You’ll have the opportunity to make a real impact across your team, the business, and for the clients we support every day.

HUB24 Limited is an ASX-listed company (ASX: HUB) and part of the ASX100. We have over 1,100 employees across Australia, with offices in Sydney, Melbourne, Brisbane, Perth and the Gold Coast.

Why you’ll enjoy working here

• Work with smart, collaborative people who get things done.
• Your ideas won’t sit in a backlog, they’ll be heard, tested and actioned.
• Grow your career your way, with support to learn, stretch and explore new opportunities.

We also offer benefits to support you inside and outside of work:

• Genuinely flexible and hybrid ways of working.
• Employee Share Scheme.
• Additional leave and wellbeing support.
• Enhanced parental leave and support through different life stages.
• Everyday benefits, including discounts and financial wellbeing support.

Why this is an exciting opportunity

Job Summary

We’re looking for an Associate Business Analyst – Feeds to join our Feeds Operations Team within Enterprise Solutions. This is a great opportunity for someone early in their Business Analyst career who enjoys working with data, solving problems and collaborating across both business and technical teams. You’ll support the delivery and ongoing improvement of financial data feeds into Class, working with external feed providers as well as Product, Development, Testing and Operations teams. You’ll be involved across the delivery lifecycle, from gathering requirements and analysing data through to testing, issue investigation and supporting new feed integrations and enhancements.

What You’ll Be Doing

• Support requirements gathering for new data feeds, provider onboarding, enhancements, upgrades and operational improvements
• Work with internal teams and external providers to understand and document business and technical requirements
• Analyse financial data including transactions, balances, holdings, security information, cash accounts and documents
• Create and maintain user stories, acceptance criteria, process flows, data mappings and supporting documentation
• Support testing activities including test scenarios, test data, execution, defect management and outcome validation
• Assist with investigating feed issues, data exceptions and processing incidentsMaintain accurate Jira tickets, operational procedures, knowledge articles and supporting documentation
• Participate in Agile ceremonies, workshops, backlog refinement and requirement reviews
• Monitor and communicate progress, risks, dependencies and issues to stakeholders
• Contribute to improvements across feed quality, automation, operational processes and customer outcomes

What You Bring

You don’t need to tick every box, but experience in the below will set you up for success.

Experience & Skills

• 1–3 years’ experience within Business Analysis, Operations, Support, Technology, Financial Services or a related environment
• Experience or exposure to the SMSF sector, superannuation or accounting platforms would be highly regarded
• Some experience with requirements gathering, user stories, acceptance criteria, process mapping or documentation
• An interest in working with data, integrations and technology, with a basic understanding of APIs, structured data files or file-transfer processes highly regarded
• Intermediate Excel skills and an interest in data analysis and reconciliations
• Exposure to testing, UAT, defect management or incident support would be beneficial
• Familiarity with Agile ways of working and tools such as Jira and Confluence
• Strong analytical and problem-solving skills with excellent attention to detail
• Clear written and verbal communication skills and the confidence to work across technical and non-technical stakeholders
• A curious, proactive approach with a willingness to learn and develop your technical and financial services knowledge
• Exposure to financial services, wealth management, accounting software, data feeds, SQL or provider integrations would be advantageous, but isn’t essential

Our process

• You’ll receive an acknowledgement after applying.
• Our Talent team will review your application and keep you updated.
• If shortlisted, we’ll connect to learn more about you.
• Interviews may be virtual or in person.
• You’ll receive an outcome and feedback.

If you need any adjustments, please let us know - we’re here to support you.

Our commitment

We’re committed to building an inclusive environment where everyone feels valued and supported to do their best work. We welcome applications from people of all backgrounds, identities and experiences.

Agencies, we work with a panel of preferred suppliers and are not accepting any unsolicited CVs.