Assistant Venues Manager

Pier One Sydney Harbour Pty; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Marriott International in Sydney is seeking an Assistant Venue Manager to support day-to-day operations of our restaurant and bar, leading by example and delivering exceptional guest experiences.

Working with the Venue Manager and F&B leadership, you will supervise associates, coordinate shifts, and monitor service quality, safety, and brand standards.

This role offers hands-on leadership, staff development, and opportunities to advance within a premium hospitality environment.

Qualifications

• Experience in Food & Beverage supervisory or leadership role.
• Strong communication and guest service skills.
• Ability to lead, motivate, and develop associates.

Responsibilities

• Support daily operation of restaurant and bar with high service standards.
• Coordinate shifts and supervise associates to meet service expectations.
• Provide hands-on leadership during peak periods and guide team by example.
• Monitor guest satisfaction and address feedback promptly.
• Support training, coaching and development of associates.
• Ensure equipment, supplies, and uniforms are available and compliant with standards.
• Assist with opening and closing procedures and maintain brand standards.
• Support staffing, productivity, revenue, and cost objectives.
• Engage with guests to build relationships and elevate experience.
• Supervise operations in the absence of Venue Manager.

Skills

Leadership

Communication

Guest experience

Job description

Join our Food & Beverage team as an Assistant Venue Manager, where you will play a key role in supporting the day-to-day operations of our restaurant and bar. This is an excellent opportunity for an emerging leader who is passionate about delivering exceptional guest experiences, developing associates, and driving operational excellence.

Working closely with the Venue Manager and Food & Beverage leadership team, you will provide hands-on support across all aspects of venue operations, including service delivery, shift coordination, associate supervision, and guest engagement. If you're looking to take the next step in your hospitality leadership career, we'd love to hear from you.

Key Responsibilities

Support the daily operation of the restaurant and bar, ensuring high standards of service, presentation, cleanliness, and professionalism.

Assist in coordinating shifts and supervising associates to ensure service expectations and operational standards are consistently achieved.

Provide hands-on leadership during service periods, supporting associates and leading by example.

Monitor guest satisfaction, respond to guest feedback and concerns, and elevate issues where appropriate.

Support the training, coaching, and development of associates through ongoing feedback and guidance.

Ensure associates have the necessary equipment, supplies, information, and uniforms to perform their roles effectively.

Assist with opening and closing procedures across restaurant and bar operations.

Ensure compliance with Marriott brand standards, venue procedures, responsible service of alcohol requirements, and relevant legislation.

Monitor food, beverage, and service quality, communicating any concerns to the Venue Manager, Chef, or relevant leaders.

Support staffing, productivity, revenue, and cost objectives to achieve departmental financial goals.

Engage with guests throughout service to build relationships and identify opportunities to enhance the guest experience.

Supervise venue operations in the absence of the Venue Manager or senior Food & Beverage leadership.

What We Value for This Role

Previous experience in a Food & Beverage supervisory or leadership role.

Strong communication, interpersonal, and leadership skills.

A passion for creating exceptional guest experiences.

The ability to lead, motivate, and develop associates.

Strong organisational skills and the ability to thrive in a fast-paced environment.

Sound problem-solving and decision-making abilities.

Flexibility to work across restaurant and bar operations, including evenings, weekends, and public holidays.

A commitment to maintaining high service, safety, and operational standards.

Why Work With Us?

Opportunity to develop your leadership career within Marriott International.

Hands-on management experience across premium restaurant and bar operations.

Ongoing learning, training, and career advancement opportunities.

Work alongside passionate hospitality professionals in a supportive team environment.

Be part of a global organisation that values excellence, innovation, teamwork, and guest satisfaction.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.