Assistant Venue Manager - Lead Guest Experience & Team

Timezone; Maitland; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Pay-to-play culture

Wellbeing program with AccessEAP

Career growth across AU & NZ

Discounts & perks for off-hours

Job summary

Timezone is a leading entertainment brand in Australia and New Zealand, seeking an Assistant Venue Manager for our Timezone Greenhills venue. You will lead a cross-functional team, shape guest experiences, and support the Venue Manager to drive success.

You’ll champion our values and influence operations while growing within a large network of venues across the region. A dynamic, hands-on leader will thrive here.

Qualifications

• Valid WWCC or willingness to obtain
• Valid First Aid & CPR Certificate
• Hands-on, effective leadership in a multi-faceted hospitality/entertainment venue
• Proactive, innovative leader who inspires the team
• Strong relationship-building for corporate and social bookings
• Good understanding of the financial management of a business
• Passion for guest experience and making every guest smile
• Embodies the values: FUN, REMARKABLE, REAL, OBSESSED, PARTNER

Responsibilities

• Assist the Venue Manager in leading the venue and championing company values.
• Inspire and develop a high-performing team across multiple hospitality offerings.
• Focus on delivering exceptional guest experiences and flawless operations.
• Build strong relationships with corporate and social groups to drive bookings and satisfaction.

Job description

Timezone is a leading entertainment brand in Australia and New Zealand, seeking an Assistant Venue Manager for our Timezone Greenhills venue. You will lead a cross-functional team, shape guest experiences, and support the Venue Manager to drive success.

You’ll champion our values and influence operations while growing within a large network of venues across the region. A dynamic, hands-on leader will thrive here.