Assistant Strata Manager — Hybrid Growth Path

PICA Group; Gosford; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Growth opportunities

Hybrid work 50/50

Career progression and training

Job summary

PICA Group, Australia’s leading strata and property services provider, is seeking an Assistant Strata Manager for the Gosford branch. You will respond to client enquiries, prepare minutes, and support meetings, enabling Strata Managers to advise clients.

You’ll coordinate with internal teams to arrange repairs, manage records, and ensure statutory deadlines are met, in a role offering hybrid work options and competitive remuneration.

Qualifications

• Experience in administration and/or customer service is required.
• Technology proficiency: Confident with Outlook, Word, Excel, Teams, and able to pick up new systems quickly.
• Customer service skills: Respond quickly and professionally.
• Clear communication: Both written and verbal, with accuracy and professionalism.
• Organisation and time management: Prioritise tasks and meet multiple deadlines.
• Attention to detail: Maintain accuracy in records, documents, and financial tasks.
• A growth mindset: Willing to learn strata processes and progress your career.

Responsibilities

• Respond to client enquiries with professionalism and follow through on resolution.
• Prepare and issue meeting notices, agendas, and minutes.
• Keep accurate records and support compliance and financial processes.
• Liaise with internal teams to coordinate repairs, maintenance, and contractor requests.
• Organise workloads to meet statutory deadlines and client expectations.

Skills

Administration

Customer service

Communication

Time management

Attention to detail

Growth mindset

Outlook

Word

Excel

Teams

Tools

Outlook

Word

Excel

Teams

Job description

PICA Group, Australia’s leading strata and property services provider, is seeking an Assistant Strata Manager for the Gosford branch. You will respond to client enquiries, prepare minutes, and support meetings, enabling Strata Managers to advise clients.

You’ll coordinate with internal teams to arrange repairs, manage records, and ensure statutory deadlines are met, in a role offering hybrid work options and competitive remuneration.