Assistant Store Manager Woden

Zamels; Canberra; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Bonus & Commission

Performance incentives

Employee discounts

Career development

Brand innovation

Dynamic team

Job summary

Zamels invites an enthusiastic Assistant Manager to join our Woden ACT store. In this role you will support the Store Manager, drive sales, manage daily operations, and lead a dedicated team to deliver exceptional customer service.

Australian work rights are required. You will champion our brand, maintain visual standards, mentor staff, and help shape a premium shopping experience that reflects Zamels' heritage and ongoing success.

Qualifications

• Strong leadership abilities to guide, motivate and support a team.
• Excellent communication with customers and staff.
• Customer-centric attitude focused on memorable experiences.
• Organizational skills to manage multiple tasks and keep the store running smoothly.
• Effective time management to meet schedules during busy periods.
• Retail experience of 2+ years is essential.

Responsibilities

• Lead and motivate the team to achieve sales targets and develop staff.
• Deliver exceptional customer service and bespoke experiences for guests.
• Live and breathe the Zamels brand values during every shift.
• Maintain visual merchandising standards to reflect the brand image.
• Assist Store Manager with daily operations, stock management and policy compliance.
• Drive sales through monitoring performance and implementing effective strategies.

Skills

Team leadership

Customer service

Communication skills

Organizational skills

Time management

Retail experience

Drive for excellence

Job description

Zamel's Jewellers is currently looking for a passionate and dedicated Assistant Manager to join our team at Woden ACT. This is a fantastic opportunity to join a prestigious national brand and contribute to its ongoing success, growth, and legacy. If you are someone who thrives in a fast-paced environment and has a flair for leadership, this could be the perfect role for you!

About Zamels:

Zamel's Jewellers is a prestigious name in the world of fine jewellery, renowned for its exquisite craftsmanship and timeless designs. Established in the 1950s, Zamel's continues to be a trusted choice for those seeking exceptional jewellery that celebrates life's most cherished moments.

About the role:

As an Assistant Manager, you will play a pivotal role in ensuring the smooth and efficient operation of the store. You will be responsible for supporting the Store Manager in driving sales, managing day-to-day operations, and leading a dedicated team to deliver exceptional customer service.

Candidates must have Australian work rights to be eligible for this position.

Key Responsibilities:

• Team Leadership: lead and motivate your team to achieve sales targets and company goals. Provide ongoing training and development to staff, fostering a positive and collaborative team culture.
• Customer Service: Deliver exceptional customer service to all of our guests by building genuine connections and creating bespoke experiences.
• Brand Ambassador: Live and breathe our values and ethos during every shift.
• Visual Merchandising: Maintain visual merchandising standards to create an inviting and aesthetically pleasing store layout that reflects our brand's image.
• Operational Excellence: Assist the Store Manager in daily operations including, opens, closes, stock management and ensuring compliance with our companies' policies and procedures.
• Sales Motivation: Drive the team to achieve and surpass sales targets by closely monitoring performance data, motivating staff, and developing effective sales strategies.

About you:

• Strong Leadership Abilities: Ability to guide, motivate, and support a team, fostering a positive and productive work environment.
• Excellent Communication Skills: Clear and effective communication with both customers and team members, ensuring everyone is aligned and informed.
• Customer-Centric Attitude: A passion for providing exceptional customer service and creating a memorable experience for every client.
• Organizational Skills: Strong ability to manage multiple tasks, prioritize effectively, and keep the store running smoothly, even during busy periods.
• Time Management: Ability to efficiently manage time and resources, ensuring tasks are completed on schedule and the store operates effectively.
• Drive for Excellence: A high standard of personal and professional performance, with a continuous focus on improving store operations and the customer experience.
• Retail Experience: Minimum of 2+ years retail experience is essential for this position.

In return, Zamels can offer you:

• Competitive Bonus and Commission Structure: Enjoy the benefits of a performance-based bonus and commission structure that rewards your hard work and the success of the store.
• Exciting Incentives: We offer incentives that recognize outstanding achievements and keep you motivated to reach your goals.
• Generous Employee Discounts: As part of the Zamel's team, you'll have access to exclusive discounts on our stunning jewellery collections.
• Career Development Opportunities: We are committed to your professional growth, offering ongoing training, development, and support to help you reach your full potential.
• Work with an Innovative Brand: As part of a national and innovative jewellery retailer, you'll be at the forefront of an industry leader, gaining exposure to cutting-edge designs and luxury products.
• Dynamic Team: You'll be working in a collaborative environment where you'll have the opportunity to learn from others, share your insights, and contribute to the overall success of the brand.

Join us at Zamels and bring your passion for jewellery to a brand known for its innovation, elegance, and exquisite designs.

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