Assistant Store Manager - Robina

JD Sports Robina; Gold Coast City; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Staff discount

EAP & mental health

Parental leave

Job summary

JD Sports on the Gold Coast is seeking an Assistant Store Manager to lead a team across Sunday to Thursday rosters. You will partner with the Store Manager to inspire high performance, deliver outstanding customer experiences and drive store results.

You will manage day-to-day operations, ensure visual merchandising excellence, coach staff, recruit top talent and uphold JD Sports' standards. This role offers growth within a dynamic, fashion-forward business.

Qualifications

• Experience leading a store team to achieve budgets and targets.
• Strong customer service orientation with a first-class in-store experience.
• Proven ability to coach, train, and develop staff.

Responsibilities

• Lead with a customer-first mindset and coach the team to deliver exceptional service.
• Analyse data and reports to identify sales opportunities and optimise profitability.
• Oversee daily store operations and visual merchandising to meet brand standards.
• Recruit, develop and motivate staff to achieve high performance and engagement.

Skills

Customer focus

People leadership

Retail operations

Coaching & development

Tools

POS systems

MS Excel/Reporting

Job description

Known best as the'Undisputed King of Trainers',JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.

Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of sport, music, and fashion.

In 2017, JD Sports launched in Australia and New Zealand and has since grown to over 70+ stores. We now operate across NSW, VIC, QLD, WA, SA & TAS, with exciting plans for continued expansion.

Our mission? To offer unparalleled service and style to all our consumers. To bring this to life, we offer access to the biggest brands, the best products and a memorable experience that sets us apart.

Working at JD Sports is a state of mind. It's an attitude and a way of challenging the norm. We don’t conform; we create our own path and are elite within our field.

We’re seeking energetic, focused, and passionate individuals to join our team.

THE ROLE

This role is rostered across Sunday to Thursday with varying shift times. By applying, you’re confirming your availability to work across these days.

At JD Sports, our customer is at the heart of everything we do. As anAssistant Store Manager, your mission is to lead with a customer-first mindset, deliver great in-store experiences and inspire your team to achieve this every day.

In this role, you will partner with your Store Manager to inspire your team to deliver excellence in every customer interaction. You will drive the team with passion and purpose, coaching them to cultivate high performance.

You will assist in overseeing the day-to-day operations of your store, manage the team to achieve financial budgets and targets, and ensure visual merchandising excellence. In the absence of the Store Manager, you are the first point of contact for your team, ensuring our customers receive great in-store service that meets the high standards of JD Sports.

Customer Experience

Leading with a customer first mindset, you coach and inspire your team to create exceptional customer experiences that build loyalty to our brand and your store.

Business Development

Driving your stores' performance and delivering results to financial budgets and targets, you maximise sales and profitability by analysing data and reports to identify opportunities and mitigate risks in sales, inventory and operation

Commercial Operations

With an in-depth knowledge of retail operations, you prioritise time, tasks and processes for the best return on investment.

Dynamic People Management

Creating a positive and motivating store environment that inspires high performance, you nurture a strong and positive culture where everyone is valued, recognised, and enabled to succeed through feedback, coaching, training, and recognition. You attract, recruit and develop top talent for your store.

WHAT’S IN IT FOR YOU

Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market

Training and development opportunities to kickstart, evolve and shape your career

Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre

Access to our attractive staff discount! This can also be used for friends and family

Access to our Employee Assistance Program & Mental Health champions

Up to 12 weeks paid parental leave to support you and your growing family

We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.

Please note, be applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.