Assistant Store Manager - rebel Wodonga

LiveHire Limited; City of Wodonga; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Weekly pay with bonus potential

Staff discounts across Supercheap Auto

Career development opportunities

Job summary

Super Retail Group is seeking an Assistant Store Manager (Customer Service Manager) to join our regional store in Victoria. You’ll coach customer service, develop your team and help drive sales performance in a store that’s growing and full of opportunity.

You’ll lead a team of up to 25, set service standards, and partner with the Store Manager to create a positive, engaging environment. A track record in leadership, customer-focused roles, and merchandising best practices will help you excel.

Qualifications

• Proven leadership and coaching experience (retail preferred).
• Experience in customer centric roles and the ability to lead by example, delivering top-tier service.
• Confidence leading diverse teams with a natural ability to motivate and inspire others.
• A goal-driven mindset — you know how to lift standards and build capability.
• Experience in visual merchandising, stock control, health and safety and store security.

Responsibilities

• Support the Store Manager to help the store reach its full sales potential and run smoothly.
• Be the customer experience and coaching lead, setting rhythm and service standards.
• Lead a team of up to 25 on the floor, with 6–10 at any time, in a collaborative leadership team.

Skills

Leadership

Coaching

Customer service

Team motivation

Visual merchandising

Stock control

Health & safety

Store security

Job description

This is a front-of-house leadership role where you’ll coach customer service, develop team capability, and help drive performance in a large regional store which opened 18 months ago and still plenty of growth and opportunity still ahead.

• Competitive salary, weeklypayand achievable bonus potential
• Tuesday to Saturday roster– work hard, play harder with a schedule that fits your life!
• Significant discounts across Supercheap Auto andMacpac
• An exciting career - as our business grows, so do the opportunities for our people

What’sin it for you?

Be rewarded with great work-life balance, group widecareerand development opportunities along with:

• Inclusive & Supportive Culture:Join a diverse, inclusive workplace where you can bring your whole self to work and grow your career.
• Innovation & Recognition:Thrive in a culture that champions innovation, collaboration, and celebrates your contributions through a dedicated recognition platform.
• Wellbeing Focus:Benefit from wellbeing initiatives, including 24/7 support through the Sonder app.
• Exclusive Perks:Enjoy corporate rates on travel, fitness, insurance, entertainment, and more, plusgreat teamdiscounts through our Perks Program.
• Parental Support:Access generous Parental Leave from day one, supporting both primary and secondary carers.

It'smore than fitness. It rises above competition, andit'sbigger than wellbeing. Sport is anything thatgetsyou moving. We believe it can transformjust about everythingfrom building confidence to slam-dunking stress. Sport makes us the best version of ourselves, and the simplest way to express our thinking is this -Sport is calling.

About the role

As an Assistant Store Manager (known internally as Customer Service Manager), you’re key in supporting the Store Manager to help the store reach its full sales potential, run smoothly, and create a positive, engaging environment for the team.

In this role, you’ll be the customer experience and coaching lead, setting the rhythm and service standard and driving development and performance on the floor. Supporting a team of up to 25, with 6–10 on the floor at any time, you'll work alongside a small but collaborative and solutions focussed leadership team. To thrive here, you’ll ideally bring:

• Proven leadership and coaching experience (retail preferred, but not essential)
• Experience in customer centric roles and the ability to lead by example, delivering top-tier service
• Confidence leading diverse teams with a natural ability to motivate and inspire others
• A goal-driven mindset — you know how to lift standards and build capability
• Experience in visual merchandising, stock control, health and safety and store security

Why Super Retail Group?

Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, BCF, Macpac and rebel and is one of Australia and New Zealand's largest retailers.

We believe diversity, equity, inclusion and belonging are essential to creating a workplace where everyone can thrive.We value the unique perspectives and experiences that strengthen our teams andhelp us innovate, and we’re committed to fostering an environment where everyone feels they belong and can reach their full potential. If you need any adjustments during the recruitment process or workplaceaccommodationto perform at your best, please let us know in your application.

Closing date subject to change.#rebelCareers