Assistant Store Manager | Prouds Runaway Bay

Prouds Jewellers; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary & monthly comms

Leadership development & career growth

Team member discounts

Job summary

Prouds Jewellers Runaway Bay is seeking an energized Assistant Store Manager to drive sales, mentor teammates and deliver exceptional customer experiences daily.

You will work alongside the Store Manager to lead operations, recruit and train staff, manage inventory, and uphold brand standards while building strong customer relationships.

Qualifications

• Previous retail leadership experience, ideally as an Assistant Manager, 2IC, 3IC or senior sales professional.
• Genuine passion for selling and delivering outstanding customer experiences.
• Ability to coach, motivate and support others to achieve strong sales results.

Responsibilities

• Support the Store Manager to lead, inspire and develop a high-performing sales team.
• Lead by example on the sales floor, building authentic customer relationships and maximising sales opportunities.
• Coach and motivate Team Members to achieve individual and store goals.
• Take ownership of store performance and operations when the Store Manager is away.
• Support recruitment, onboarding, training and development of Team Members.
• Assist with inventory, rostering, visual standards and loss prevention.
• Help create a positive, accountable team culture with recognised performance.

Skills

Retail leadership

Sales coaching

Customer service

Team development

Job description

Assistant Store Manager | Prouds Runaway Bay

Lead by Example. Develop Your Team. Celebrate Life's Most Meaningful Moments.

At Prouds, our Assistant Store Managers are an important part of our store leadership teams, supporting performance, developing people and creating exceptional customer experiences every day.

For more than 120 years, Prouds The Jewellers has helped generations of customers celebrate life's most treasured moments. As Australia's largest jewellery retailer, our success is built on exceptional people, outstanding customer experiences and leaders who genuinely make a difference.

If you're an ambitious retail leader who loves selling, enjoys coaching others and is ready to take the next step in your career, we'd love to hear from you.

Why you'll love leading with Prouds

• Competitive salary and monthly commission, recognising your contribution to the store’s success.
• Work alongside and support an experienced Store Manager while taking genuine leadership responsibility within the store.
• Ongoing leadership development and genuine career progression opportunities, including pathways to Store Management.
• Generous Team Member discounts across Australia's largest range of jewellery, watches and giftware.
• Join an iconic Australian family-owned business with more than 120 years of heritage, where great ideas are encouraged and our people are supported to grow.

About the opportunity

Every day is different, every customer has a story, and every sale represents a moment worth celebrating.

As Assistant Store Manager of Prouds Runaway Bay, you'll work closely with the Store Manager to lead the team, drive sales performance and deliver exceptional customer experiences.

You’ll also have the opportunity to step up and lead the store when required, building the experience and confidence to further develop your retail leadership career.

You'll have the opportunity to:

• Support the Store Manager to lead, inspire and develop a high-performing sales team.
• Lead by example on the sales floor, building authentic customer relationships and maximising every sales opportunity.
• Coach and motivate Team Members to achieve individual and store sales goals.
• Take ownership of store performance and operations when the Store Manager is away.
• Support recruitment, onboarding, training and development of Team Members.
• Assist with store operations including inventory, administration, rostering, visual standards and loss prevention.
• Help create a positive, accountable team culture where great performance is recognised and celebrated.

Who we're looking for

We're looking for an energetic and commercially minded retail leader who enjoys selling, developing people and taking responsibility.

You’ll bring:

• Previous retail leadership experience, ideally as an Assistant Manager, 2IC, 3IC or senior sales professional ready for the next step.
• A genuine passion for selling and delivering outstanding customer experiences.
• The ability to coach, motivate and support others to achieve strong sales results.
• Confidence to step up and lead the store when required.
• Strong planning, organisation and time management skills.
• The ability to manage competing priorities and solve problems calmly and professionally.
• Excellent communication skills and the ability to build genuine relationships with customers and your team.
• A polished, professional approach with resilience, positivity and high standards.

Why Prouds?

At Prouds The Jewellers, you'll enjoy the stability and career opportunities that come with being part of the JPL Group's 430 plus stores, while representing one of the country's most iconic and trusted jewellery brands with over 120 years of history.

For ambitious Assistant Store Managers, this is also an opportunity to build the skills, experience and confidence required to take the next step into Store Management.

As a successful family-owned business, our leaders are supported by experienced Regional and Senior Leadership teams and are encouraged to contribute ideas that help improve the business. It's one of the reasons so many of our people choose to build long-term careers with us.

We value diversity and are committed to creating an inclusive workplace where everyone feels welcomed, respected and valued.

Want to learn more about what it's like to build a career with Prouds? Visit our Careers Page and read the inspiring success stories of Team Members who have grown their careers with us.

https://www.prouds.com.au/careers-page

*As part of the JPL Recruitment process, the successful applicant will be required to complete a National Police Criminal History Check for the State or Territory in which they reside, prior to receiving an offer of employment.

*Applications from recruitment agencies will not be considered.