Assistant Store Manager | Prouds Cairns Central

Prouds Jewellers; Cairns Regional; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Staff discounts

Career progression

Commission scheme

Heritage & longevity

Job summary

Prouds Jewellers at Cairns Central seeks an ambitious Assistant Store Manager to help lead a high-performing team and drive KPIs in a fast-paced retail environment. You will coach staff, deliver outstanding customer service, and collaborate with the Store Manager to meet targets while maintaining the Cairns Central store's standards.

You will manage stock, merchandising, and store operations, ensuring shrugs of shrinkage are controlled and that sales targets are exceeded through proactive

Qualifications

• Experience in supervising and leading a high performing team.
• Understanding of running a successful business with a track record of achieving sales targets.
• Ability to provide personal and memorable customer service experiences.
• Strong coaching and feedback skills to support team development.
• Passion for merchandising and stock management in a busy retail environment.

Responsibilities

• Collaborate with the Store Manager to drive the store and Team Members to achieve KPIs and sales targets.
• Lead by example in creating exceptional customer service experiences while achieving personal sales targets.
• Coach and train Team Members to become top performers.
• Provide high standards of stock management and shrinkage control.
• Merchandise to showcase our range in line with promotional guidelines.

Skills

Team leadership

Sales targets

Customer service

Coaching

Merchandising

Job description

Assistant Store Manager | Prouds Cairns Central

Generous staff discounts across our wide range of products

National career opportunities and support for your career growth

Commission scheme to reward and recognise your success

Opportunity to become a part of our 120+ year history in Australia

“We are renowned, high-quality and timeless”

Are you aspiring to become a successful sales driven leader and run your own store? Do you enjoy showcasing your ability to achieve sales targets and KPIs? Do you enjoy leading and motivating Team Members to succeed?

We are looking for an ambitious sales driven leader to join our team to work closely with and support the Store Manager in the achievement of personal and store sales targets and KPIs at Cairns Central. You will have the opportunity to demonstrate your leadership skills by coaching Team Members to become selling superstars by delivering impeccable customer service yourself.

What we are looking for:

Experience with supervising, inspiring and leading a high performing team

An understanding of running a successful business with a proven track record to achieve beyond personal and store sales targets and KPIs

Ability to provide personal and memorable customer service experiences

A passion for merchandising and stock management whilst thriving in a busy sales environment

Demonstrated ability of coaching and providing feedback to Team Members to support their career development

What you will be doing:

Collaborate with the Store Manager to drive the store and Team Members to achieve KPIs and sales targets

Lead by example in creating exceptional customer service experiences whilst achieving your personal sales targets

Coach and train Team Members to become top performers

Providing high standards of stock management and shrinkage control

Merchandise to showcase our range of products in line with promotional set up guidelines

Operational requirements including stock replenishment, ticketing of stock, customer repairs, general housekeeping and retail business administration tasks

At Prouds the Jewellers, we are more than a 120+ year old legacy, we are a family business and we recognise every success and celebrate every achievement. We are renowned to our customers for providing high quality and timeless pieces of jewellery, and to our Team Members, we are known for creating an enjoyable and supportive working culture.

As part of the JPL Recruitment process, the successful applicant/s will be required to complete a National Police Criminal History Check from the relevant State and/or Territory he/she resides in before they receive an Employment offer.

Applications from Recruitment Agencies will not be considered.