Assistant Store Manager | Prouds Cairns Central

JPL Group; Cairns Regional; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Commission scheme

Staff discounts

Career growth opportunities

Job summary

Prouds the Jewellers in Cairns Central is seeking an ambitious, sales‑driven leader to support the Store Manager. You will coach Team Members, drive KPIs and deliver outstanding customer service.

Join a 120+ year Australian family business offering generous staff discounts, a commission scheme and national career growth opportunities. Be prepared to celebrate success in a high‑energy retail environment.

Qualifications

• Supervise, inspire and lead a high performing team.
• Proven track record to exceed personal and store sales targets and KPIs.
• Deliver memorable customer service experiences.

Responsibilities

• Collaborate with the Store Manager to drive KPIs and store sales targets.
• Lead by example in delivering exceptional customer service while meeting personal sales goals.
• Coach and train Team Members to become top performers.
• Ensure stock management and shrinkage control is maintained.
• Merchandise to showcase products in line with promotional guidelines.
• Handle stock replenishment, ticketing, customer repairs, housekeeping and admin tasks.

Skills

Leadership

Sales leadership

Customer service excellence

Coaching

Merchandising

Job description

• Career progression opportunities with Australia’s largest jewellery retailer
• Generous staff discounts across our wide range of beautiful products
• Commission scheme to recognise and reward your sales achievements

• Career progression opportunities with Australia’s largest jewellery retailer
• Generous staff discounts across our wide range of beautiful products
• Commission scheme to recognise and reward your sales achievements

We are renowned, high-quality and timeless

Are you aspiring to become a successful sales driven leader and run your own store? Do you enjoy showcasing your ability to achieve sales targets and KPIs? Do you enjoy leading and motivating Team Members to succeed?

At Prouds the Jewellers, we are more than a 120+ year old legacy, we are a family business and we recognise every success and celebrate every achievement. We are renowned to our customers for providing high quality and timeless pieces of jewellery, and to our Team Members, we are known for creating an enjoyable and supportive working culture.

We are looking for an ambitious sales driven leader to join our team to work closely with and support the Store Manager in the achievement of personal and store sales targets and KPIs at Cairns Central. You will have the opportunity to demonstrate your leadership skills by coaching Team Members to become selling superstars by delivering impeccable customer service yourself.

What We Are Looking For

• Experience with supervising, inspiring and leading a high performing team
• An understanding of running a successful business with a proven track record to achieve beyond personal and store sales targets and KPIs
• Ability to provide personal and memorable customer service experiences
• A passion for merchandising and stock management whilst thriving in a busy sales environment
• Demonstrated ability of coaching and providing feedback to Team Members to support their career development

What You Will Be Doing

• Collaborate with the Store Manager to drive the store and Team Members to achieve KPIs and sales targets
• Lead by example in creating exceptional customer service experiences whilst achieving your personal sales targets
• Coach and train Team Members to become top performers
• Providing high standards of stock management and shrinkage control
• Merchandise to showcase our range of products in line with promotional set up guidelines
• Operational requirements including stock replenishment, ticketing of stock, customer repairs, general housekeeping and retail business administration tasks

Why You Should Work With Us

• Commission scheme to reward and recognise your success
• Generous staff discounts across our wide range of products
• National career opportunities and support for your career growth
• Opportunity to become a part of our 120+ year history in Australia

As part of the JPL Recruitment process, the successful applicant/s will be required to complete a National Police Criminal History Check from the relevant State and/or Territory he/she resides in before they receive an Employment offer.