Assistant Store Manager - Petbarn Double Bay

Petbarn; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Petbarn discounts

Novated leasing

Employee health benefits

EAP 24/7 for you and family

Career growth opportunities

Job summary

Petbarn Double Bay is seeking a passionate Assistant Store Manager to support the Store Manager in driving sales, standards and team performance. The role is full-time and based at the Double Bay store, with an emphasis on customer service and pet-care expertise.

You will lead a engaged team, mentor staff, and ensure consistent, high-quality service while controlling costs and achieving budgets. This is a hands-on leadership role in a busy, pet-loving environment.

Qualifications

• Two years' experience in a high-volume retailer.
• Strong retail management/supervision with at least one year in management.
• Proven ability to lead a team with focus on engagement.
• Friendly, patient and eager to coach and train the team.
• Organised and detail-oriented with KPI focus.

Responsibilities

• Support the Store Manager to maximise store success.
• Create a customer-centric environment and achieve sales budgets.
• Deliver consistent store standards and manage costs.
• Train and coach the store team to deliver service excellence.

Skills

Leadership

People management

Customer service

Coaching

Job description

Assistant Store Manager - Petbarn Double Bay

At Petbarn, Australia’s speciality pet leading retailer, we’re passionate about making the world a happier place through the love of pets! This great opportunity at Petbarn as Full-Time Assistant Store Manager at Petbarn Double Bay and will suit a pet-passionate retail leader looking to work with a great brand while also growing your retail career. Strong retail leadership experience is essential to be successful in this role!

You’ll help pet parents and train your team to make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections with our team and customers, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

As an Assistant Store Manager, you’ll play a crucial role in supporting the Store Manager to manage and maximize the overall success of the store. You’ll help create a customer-centric environment, achieve sales budgets, deliver consistent store standards, and manage costs. Additionally, you will train and coach the store team to deliver service excellence and achieve business objectives.

Why choose Petbarn?

Connect with pets and their owners, making a real difference

Gain valuable training in pet care and wellness and train the team

Be part of a team that values passion, authenticity, caring, knowledge and togetherness

Progression opportunities

About You:

A leader with a hands on approach

Have a natural love for animals and people, and passionate about retail

At least two years' experience working with a high-volume retailer

Have strong retail management/ supervision (or similar), with a minimum 1 year experience in management

Proven ability to lead a team with a focus on team engagement

Friendly, patient, and eager to develop and train team

Organised and detail-oriented with a focus on achieving KPI’s

What’s in It for You:

Pet-filled days with the chance to make a difference

Discounts across Petbarn and Greencross Vets, pet-friendly workspace, and career growth opportunities

Access to novated leasing, workplace benefits program, discounts on corporate health insurance

Access to Employee Assistance Program, available 24/7 for yourself and your family

Development opportunities and access to strong leadership

Be part of a company with a commitment to giving back to the community through the Petbarn Foundation

Incentive Program

Ready to Join?

If you’re excited to bring your passion for pets to work, be part of our Petbarn team!

Please note that only shortlisted candidates will be contacted