Assistant Store Manager - Norwood

Petbarn; Adelaide; Presencial; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounts across Petbarn

Novated leasing

Workplace benefits program

Employee Assistance Program

Career growth opportunities

Descripción de la vacante

Petbarn, a leading pet retailer, invites you to join Norwood, SA as an Assistant Store Manager. You will support the Store Manager to drive performance, coach the team, and deliver exceptional customer service across health, nutrition, and wellness products for pets.

In this role you will foster a customer-centric culture, achieve sales targets, and uphold store standards while controlling costs. A hands-on leader with experience in high-volume retail will thrive here.

Formación

• Leads with a hands-on approach and strong leadership.
• Proven ability to lead a team with engagement and motivation.
• Strong organisational skills and attention to KPIs.
• Experience with high-volume retail environments is essential.

Responsabilidades

• Support the Store Manager to maximise store performance.
• Create a customer-centric environment and ensure service excellence.
• Achieve sales budgets and maintain store standards while managing costs.
• Train and coach the store team to deliver business objectives.

Conocimientos

Retail leadership

Team engagement

Customer focus

KPI focus

Descripción del empleo

At Petbarn, Australia’s speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets! This great opportunity at Petbarn as Full Time Assistant Store Manager at Norwood, and will suit a pet-passionate retail leader looking to work with a great brand while also growing your retail career. Strong retail leadership experience is essential to be successful in this role!

You’ll help pet parents and train your team to make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections with our team and customers, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

As an Assistant Store Manager, you’ll play a crucial role in supporting the Store Manager to manage and maximize the overall success of the store. You’ll help create a customer-centric environment, achieve sales budgets, deliver consistent store standards, and manage costs. Additionally, you will train and coach the store team to deliver service excellence and achieve business objectives.

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness and train the team
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness
• Progression opportunities

About You:

• A leader with a hands on approach
• Have a natural love for animals and people, and passionate about retail
• At least two years' experience working with a high-volume retailer
• Have strong retail management/ supervision (or similar), with a minimum 1 year experience in management
• Proven ability to lead a team with a focus on team engagement
• Friendly, patient, and eager to develop and train team
• Organised and detail-oriented with a focus on achieving KPI’s

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across Petbarn and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program, discounts on corporate health insurance
• Access to Employee Assistance Program, available 24/7 for yourself and your family
• Development opportunities and access to strong leadership
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation
• Incentive Program

Assistant Store Manager - Norwood • Norwood, SA, AU