Assistant Store Manager - Maroochydore, Qld

Yd; Maroochydore; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Incentive program

Mentoring

Training & development

Job summary

Yd in Maroochydore, QLD is seeking an Assistant Store Manager to support the Store Manager in driving store performance, delivering an exceptional customer experience, and building a people-first culture that supports succession.

You will lead and coach the team, focus on selling, implement VM guidelines, conduct weekly store walks, and act as manager on duty during RDO and annual leave. The role offers a fun, inspiring environment and clear development opportunities.

Qualifications

• Experience in retail management or supervisory roles.
• Strong leadership and coaching skills with a people-first mindset.
• Excellent customer service and sales-focused approach.

Responsibilities

• Support the Store Manager to drive store performance and customer experience.
• Lead, coach and support the store team to achieve people, performance, planning and operational goals.
• Provide regular feedback to promote professional development and internal progression.
• Execute VM guidelines and drive sales in line with store KPIs.
• Conduct weekly store walks and act as manager on duty during RDO and annual leave.

Job description

POSITION PURPOSE As Assistant Store Manager you are responsible for effectively supporting the Store Manager in driving overall store and team performance by creating an exceptional customer experience, strong sales driving attitude, and a people first culture that prioritises succession and retention. As an Assistant Store manager, you will: PEOPLE Create and maintain a people first culture that values development, collaboration, transparency, and open communication. Lead, coach and support the store team to achieve people, performance, planning, and operational goals. Provide regular and effective feedback that prioritises professional development and internal progression in a professional and people first manner. PERFORMANCE Ensure team are delivering an exceptional customer experience using CLASS sale selling steps and relevant customer service techniques. Drive and maintain sales performance within the store in line with retail goals, budgetsand KPIs. Support the Store Manager to plan and execute VM guides to the VM guideline standard. Conduct effective weekly store walks with the Store Manager to discuss store and team opportunities and develop actions. Primary point of contact and manager on duty on Store Manager’s RDO and Annual Leave At yd. we are passionate about our people,and we will offer you: A fun, inspiring and challenging environment. A rewarding incentive program like no other retailer! Frequent support, feedback, and a high level of communication with your Area Manager and State Manager. Mentoring, training, and development to support you on this journey.

Assistant Store Manager - Maroochydore, QLD • Sunshine Coast, QLD, AU