Assistant Store Manager - Leadership & Community Impact

Norco; Port Macquarie; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts

Fitness Passport

EAP support

Paid parental leave

Leadership development opportunities

Employee recognition and reward

Novated leasing

Purchased leave

Job summary

Norco is seeking an Assistant Store Manager for the Wauchope store. You will lead by example, deliver outstanding customer service and partner with the Store Manager to drive store performance and team capability.

Join a 100% Australian farmer-owned co-operative with a strong community focus. You will guide daily operations, coaching, stock control and merchandising while fostering a safe, collaborative workplace and exceptional customer outcomes.

Qualifications

• Leadership experience in a retail, agricultural or customer-facing environment.
• Ability to motivate, coach and develop team members.
• Strong operational and organisational skills with the ability to manage competing priorities.
• Strong communication and relationship-building skills.
• Customer-focused approach with sound commercial awareness.
• Experience with inventory management, stock control and cash handling processes.
• Strong commitment to workplace safety.
• Current and valid driver's licence (essential).
• Forklift licence (or willingness to obtain).
• Relevant qualification in business, retail, agriculture or a related field (desirable).

Responsibilities

• Lead by example to deliver exceptional customer service and support customers with practical solutions.
• Support the Store Manager in driving store performance and achieving operational objectives.
• Provide day-to-day leadership, coaching and support to team members.
• Foster a positive, safe and collaborative team culture.
• Support inventory management activities including stock receipting, replenishment and stocktakes.
• Maintain high standards of merchandising, store presentation and customer experience.
• Support the effective day-to-day operation of the store, ensuring stock availability, operational efficiency and strong customer outcomes.
• Build strong relationships with customers and support Norco's connection to the local community.
• Champion safe work practices and ensure compliance with company policies and procedures.

Skills

Leadership

Customer service

Operational management

Team coaching

Communication

Education

Business/retail/agriculture qualification

Tools

Inventory management systems

Stock control

Cash handling

Job description

Norco is seeking an Assistant Store Manager for the Wauchope store. You will lead by example, deliver outstanding customer service and partner with the Store Manager to drive store performance and team capability.

Join a 100% Australian farmer-owned co-operative with a strong community focus. You will guide daily operations, coaching, stock control and merchandising while fostering a safe, collaborative workplace and exceptional customer outcomes.