Assistant Store Manager — Lead Team & Barista Training

OTR; Mount Barker; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Team member discounts

Barista coffee training

Step Up Incentive Program

Career development opportunities

Job summary

OTR is seeking an Assistant Store Manager to support daily store operations, lead a service-driven team, and uphold safety and performance standards. The role emphasizes customer experience, roster management, and inventory control in a busy retail environment.

You will contribute to training, develop staff, and drive continuous improvement while aligning with OTR’s customer-first culture.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Well-developed and professional communication skills.
• Passion for delivering exceptional customer service and training to others.
• Ability to adapt to change.
• Strong attention to detail.
• Strong sense of teamwork.

Responsibilities

• Assist with day-to-day store operations.
• Provide customer service and support staff training and development.
• Roster planning and stock management.
• Prepare reports and ensure health and safety policies are followed.

Skills

Leadership

Communication

Customer service

Training & development

Adaptability

Attention to detail

Teamwork

Job description

OTR is seeking an Assistant Store Manager to support daily store operations, lead a service-driven team, and uphold safety and performance standards. The role emphasizes customer experience, roster management, and inventory control in a busy retail environment.

You will contribute to training, develop staff, and drive continuous improvement while aligning with OTR’s customer-first culture.