Assistant Store Manager - Lead Pet Retail Team & Growth

Petbarn; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Petbarn discounts

Novated leasing

Employee health benefits

EAP 24/7 for you and family

Career growth opportunities

Job summary

Petbarn Double Bay is seeking a passionate Assistant Store Manager to support the Store Manager in driving sales, standards and team performance. The role is full-time and based at the Double Bay store, with an emphasis on customer service and pet-care expertise.

You will lead a engaged team, mentor staff, and ensure consistent, high-quality service while controlling costs and achieving budgets. This is a hands-on leadership role in a busy, pet-loving environment.

Qualifications

• Two years' experience in a high-volume retailer.
• Strong retail management/supervision with at least one year in management.
• Proven ability to lead a team with focus on engagement.
• Friendly, patient and eager to coach and train the team.
• Organised and detail-oriented with KPI focus.

Responsibilities

• Support the Store Manager to maximise store success.
• Create a customer-centric environment and achieve sales budgets.
• Deliver consistent store standards and manage costs.
• Train and coach the store team to deliver service excellence.

Skills

Leadership

People management

Customer service

Coaching

Job description

Petbarn Double Bay is seeking a passionate Assistant Store Manager to support the Store Manager in driving sales, standards and team performance. The role is full-time and based at the Double Bay store, with an emphasis on customer service and pet-care expertise.

You will lead a engaged team, mentor staff, and ensure consistent, high-quality service while controlling costs and achieving budgets. This is a hands-on leadership role in a busy, pet-loving environment.