Pet Retail Leader - Assistant Store Manager

Petbarn; Morayfield; On-site; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Pet discounts

Career growth

Novated leasing

EAP 24/7

Job summary

Petbarn Morayfield North is seeking a full-time Assistant Store Manager to support the Store Manager in delivering sales, guest service, and store standards. You will train and coach the team to deliver service excellence while managing costs and fostering a customer-focused environment.

As the role develops, you will lead by example in pet care, nutrition, and wellness product knowledge, ensuring high standards and strong team engagement across the store.

Qualifications

• Minimum two years' experience in a high-volume retailer.
• Minimum 1 year of management or supervisory experience.
• Proven ability to lead a team and drive engagement.
• Strong organisational skills with KPI focus.

Responsibilities

• Support the Store Manager to manage and maximise the store's overall success, including achieving sales budgets and delivering consistent store standards.
• Train and coach the store team to deliver service excellence and achieve business objectives.
• Create a customer-centric environment and build trust with customers and pet parents.

Skills

Leadership

Customer service

Team training

Communication

Organizational skills

Job description

Petbarn Morayfield North is seeking a full-time Assistant Store Manager to support the Store Manager in delivering sales, guest service, and store standards. You will train and coach the team to deliver service excellence while managing costs and fostering a customer-focused environment.

As the role develops, you will lead by example in pet care, nutrition, and wellness product knowledge, ensuring high standards and strong team engagement across the store.