Assistant Store Manager - Eastern Creek Quarter Factory Outlet, NSW

adidas; Sydney; Sur place; AUD 70 000 - 90 000; Plein temps

Résumé du poste

adidas Eastern Creek Quarter Factory Outlet in NSW seeks an experienced retail leader to support the Store Manager and drive high performance. You will lead a team, coach on brand knowledge, and ensure outstanding customer service in a fast-paced outlet environment.

As a front-line ambassador for adidas, you will monitor performance, guide team members on product knowledge, and maintain Visual Merchandising and stock-to-floor processes to meet targets and customer expectations.

Qualifications

• Solid retail sales background with leadership experience.
• Pro-active, energetic, and able to thrive in a fast-paced environment.
• Experience in customer service and brand product knowledge.

Responsabilités

• Managing, motivating, and leading the team to achieve KPIs, sales targets, and an excellent customer experience.
• Monitor and analyze performance data and adjust to drive commercial success.
• Manage all retail operations within a Factory Outlet environment.
• Be a role model and lead the team for customer service and exceeding customer expectations.
• Guide and train team members on brand product knowledge and customer service.
• Coordinate team to maintain Visual Merchandising and In-Store Communication standards.
• Coordinate team to ensure efficient inventory processing and stock-to-floor flow.
• Share best practices to improve overall store performance.

Connaissances

Retail leadership

Team leadership

Customer service

Performance analysis

Description du poste

Assistant Store Manager - Eastern Creek Quarter Factory Outlet, NSW

If you're an efficient, pro-active leader with a connection to sport and you'd love to work for a global brand - then we are looking for you!

As one of the leading sports brands globally, adidas has been built on a vision that our passion for sport makes the world a better place. We lead through innovation – in our product’s performance technologies, our originals fashion, and our commitment to developing and growing the company’s most important asset: our people. We're looking for an experienced retail leader who will maintain high standards of themselves and their staff.

The Assistant Store Manager will be expected to lead from the front, and inspire success in all areas of people management and store management.

Responsibilities

Supporting the Store Manager in:

• Managing, motivating, and leading the team to achieve KPIs, sales targets, and an exceptional customer experience
• Monitor and analyze performance data and make any necessary adjustments to drive commercial success
• Effectively managing all retail operations within a Factory Outlet environment
• Be a role model and lead your team for customer service and meeting or exceeding customers’ expectations
• Guide and train all team members within your assigned area on brand product knowledge and customer service
• Coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards
• Coordinate team members to ensure most efficient inventory processing procedures and a seamless stock-to-floor process
• Share best practices to drive the overall store team performance

Requirements

To be successful in your application, you will have a solid retail sales background with a proven track record of success in a similar retail leadership or supervisory position, consistently leading a team to achieve budgeted sales. You will be motivated, energetic, passionate about achievement, and comfortable working in a fast-paced environment.

Experience

• Retail leadership experience in men’s/women’s apparel or sports footwear

What’s on offer?

A competitive annual salary, retail bonus scheme, and adidas employee benefits are also on offer to the successful candidate