Assistant Store Manager (Chermside)

Princess Polly Online Pty Ltd; City of Brisbane; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Princess Polly team perks

Job summary

Princess Polly Online Pty Ltd is opening its first Brisbane store at Chermside. We are seeking an Assistant Store Manager to lead the floor, coach the team and ensure exceptional customer experiences.

You’ll partner with the Store Manager to drive sales, maintain visual standards and deliver smooth daily operations in a fast-paced fashion environment.

Qualifications

• Experience leading teams in high-volume stores.
• Strong customer service orientation and authentic customer connections.
• Understanding of sales drivers and store performance levers.
• Proven ability to manage inventory and merchandising.

Responsibilities

• Be the on-floor leader, driving energy and performance on every shift.
• Drive team performance through coaching on service, styling and selling.
• Oversee rostering, reporting, compliance and inventory management to keep store operations smooth.
• Execute visual merchandising with precision to create inspiring, shoppable displays.
• Support the Store Manager to achieve commercial goals and shift performance.
• Step up to lead when needed, maintaining culture and momentum.
• Create a fun, rewarding store vibe and celebrate wins with the team.

Skills

Retail leadership

Customer focus

Commercial awareness

Inventory management

Visual merchandising

Coaching & motivation

Adaptable & resilient

Floor presence

Job description

Assistant Store Manager (Chermside)

Princess Polly Online Pty Ltd Chermside, Queensland, Australia

About this position

Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD andceleb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.

As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.

We've built an iconic online brand loved by millions, and now we're bringing Princess Polly from URL to IRL.

With successful stores already in Bondi and the newly opened Pac Fair, we're excited to continue our retail expansion with the opening of our third store at Westfield Chermside, Brisbane.

As our Assistant Store Manager (ASM), you'll be the right hand to the Store Manager, helping bring the Princess Polly brand to life every day. You'll lead from the front on the sales floor, inspire and develop your team, deliver exceptional customer experiences, and ensure store operations run seamlessly behind the scenes. When the Store Manager is away, you'll confidently step up to keep the team motivated and the momentum strong.

This is your opportunity to be part of an exciting new store launch and help shape what Princess Polly looks and feels like IRL for our Brisbane community. If you're passionate about fashion, thrive in a fast-paced environment, and love creating memorable customer experiences, we'd love to have you join us on this next chapter of our retail journey.

What you’ll do

• Be the go to leader on the floor, setting the pace and keeping energy high throughout every shift
• Drive team performance in the moment, coaching on service, styling and selling while leading by example
• Take ownership of the customer journey, making sure every interaction feels authentic, on brand and unforgettable
• Oversee day to day operations including rostering, reporting, compliance and inventory management to keep the store running smoothly
• Execute visual merchandising direction with precision, ensuring every display is inspiring and shoppable
• Support the Store Manager with commercial goals while taking responsibility for the shift to shift performance that delivers them
• Step up seamlessly to lead the store when required, keeping culture and momentum consistent
• Create the vibe in store by celebrating wins, building team energy and making work feel fun and rewarding

Who You Are

• An experienced retail leader who has thrived in an Assistant Manager, Supervisor or senior floor role in a high volume or flagship store
• Customer obsessed with a natural ability to create authentic connections and unforgettable in store experiences
• Confident leading from the floor, setting the pace and coaching the team in the moment
• Commercially minded with strong understanding of sales drivers, store performance levers and day to day operations
• Skilled in inventory management and visual merchandising, with a sharp eye for detail and presentation
• A coach and motivator who builds capability, celebrates wins and lifts team energy every shift
• Hands on, adaptable and resilient, you thrive in fast paced environments and lead by example

What's In It For You:

• Be part of the opening team for Princess Polly's first Brisbane store at Westfield Chermside.
• Take on a key leadership role, supporting the Store Manager to drive performance, inspire the team and deliver an exceptional customer experience.
• Competitive salary, incentives and exclusive Princess Polly team perks.
• Career development pathways with ongoing training, mentoring and progression opportunities as our retail network grows.
• Work alongside a passionate team that lives and breathes fashion, culture and community.
• Be part of an energetic, inclusive and customer-obsessed culture where your ideas and impact matter.

Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.

What are you waiting for? Come experience something different and amazing in the online fashion space!

#PrincessPolly #PursueYourPassion #PrincessPollyCareers