Assistant Store Manager - B&L - Randwick

Best & Less; Randwick City Council; On-site; AUD 65,000 - 85,000; Full time

Job summary

Best & Less Randwick is seeking an Assistant Store Manager to lead a busy team and deliver exceptional customer service in a high-volume retail environment.

You will drive daily operations, manage rostering and stock flow, and coach team members to achieve strong sales and high standards. If you thrive on pace and are hands-on, this role is for you.

Qualifications

• 2+ years’ management experience in high-volume retail.
• Strong commercial mindset with proven sales and cost-control results.
• Hands-on, energetic leader who builds engaged teams.
• Exceptional operational capability and attention to detail.

Responsibilities

• Deliver consistent, high-quality customer experiences across stores.
• Lead with pace and clarity, managing stock flow and customer volume under pressure.
• Give simple, direct instructions and set clear expectations.
• Run daily operations with rostering and fast decision-making to keep the store moving.
• Maintain stock and floor standards, clear deliveries quickly, and keep BOH organised.
• Coach and develop teams to lift capability, confidence, and performance.

Skills

Leadership

Customer service

Operational excellence

People management

Attention to detail

Pace under pressure

Job description

Assistant Store Manager - B&L - Randwick

Best&Less Randwick - Assistant Store Manager

Are you the kind of person who thrives when things get busy, loves leading a team, and can turn a hectic day into a winning one? Then we want YOU as our nextAssistant Store Manager!

Step in as our Assistant Store Manager and lead a team that delivers exceptional results every day! This is a high-profile, fast-paced role for a strong leader ready to make a real impact.

What you’ll be doing:

Deliver consistent, high-quality customer experiences in our stores, bringing energy, warmth, and a strong service focus everywhere you go.

Lead with pace and clarity - keeping teams moving with urgency, managing high stock flow and customer volume, and staying focused on priorities even under pressure.

Give simple, direct instructions and set clear expectations that keep the team aligned and accountable.

Run daily operations efficiently with strong rostering, quick decision-making, and processes that keep the store moving without bottlenecks.

Maintain excellent stock and floor standards by clearing deliveries fast, keeping BOH organised, and getting product to the floor quickly and accurately.

Coach, develop, and support teams to lift capability, confidence, and performance-building sustainable results that support our growth.

We're a fast-paced and dynamic retail environment where no two days are the same! Our team members, known as our Besties, are at the heart of everything we do, delivering outstanding customer service and creating a welcoming shopping experience for everyone who walks through our doors.

About you:

2+ years’ management experience in high-volume retail

A strong commercial mindset with proven sales and cost control results

A hands-on, energetic leader who builds strong, engaged teams

Exceptional operational capability and attention to detail

A passion for great customer service and maintaining high standards

Strong at managing pace, pressure, and change

This role is active and hands-on, with Besties spending most of their shift on their feet, assisting customers, restocking shelves, and keeping the store looking its best. You'll need to be adaptable, ready to switch between tasks quickly, and comfortable working in a busy, high-energy setting.

Why join Best&Less?

OurTEAM&Ivalues are at the heart of everything we do.

We champion Teamwork, strive for Excellence, take Accountability, Make it Happen, and act with Integrity in everything we do.

At Best&Less, we make it easy for Aussie families to look and feel their best at great value. Our real magic is our people - we grow talent from within and celebrate success together.

We're a fast-paced and dynamic retail environment where no two days are the same! Our team members, known as our Besties, are at the heart of everything we do, delivering outstanding customer service and creating a welcoming shopping experience for everyone who walks through our doors.

If this role grabs your interest, we would love to hear from you!