Assistant Store Manager

Best & Less; Campbelltown; On-site; AUD 65,000 - 90,000; Full time

Job summary

Best & Less Macarthur Region is seeking an Assistant Store Manager to lead a busy team and deliver exceptional customer service in a fast-paced retail environment.

You will drive daily operations, coach staff, manage stock flow, and maintain store standards. The role is hands-on, with Besties spending much of the shift on the floor, keeping customers happy and the shop looking its best.

Qualifications

• 2+ years' management experience in high-volume retail.
• A strong commercial mindset with proven sales and cost control results.
• A hands-on, energetic leader who builds strong, engaged teams.
• Exceptional operational capability and attention to detail.

Responsibilities

• Deliver consistent, high-quality customer experiences in our stores, bringing energy, warmth, and a strong service focus.
• Lead with pace and clarity - keeping teams moving with urgency and high stock flow.
• Give simple, direct instructions and set clear expectations that keep the team aligned.
• Run daily operations efficiently with rostering, quick decision-making, and smooth processes.
• Maintain stock and floor standards by clearing deliveries quickly and keeping BOH organised.
• Coach and support teams to lift capability, confidence, and performance.

Skills

Retail management

Team leadership

Customer service

Operations

Job description

Best&Less Macarthur Region - Assistant Store Manager

Are you the kind of person who thrives when things get busy, loves leading a team, and can turn a hectic day into a winning one? Then we want YOU as our nextAssistant Store Manager!

Step in as our Assistant Store Manager and lead a team that delivers exceptional results every day! This is a high-profile, fast-paced role for a strong leader ready to make a real impact.

What you’ll be doing:

• Deliver consistent, high-quality customer experiences in our stores, bringing energy, warmth, and a strong service focus everywhere you go.
• Lead with pace and clarity - keeping teams moving with urgency, managing high stock flow and customer volume, and staying focused on priorities even under pressure.
• Give simple, direct instructions and set clear expectations that keep the team aligned and accountable.
• Run daily operations efficiently with strong rostering, quick decision-making, and processes that keep the store moving without bottlenecks.
• Maintain excellent stock and floor standards by clearing deliveries fast, keeping BOH organised, and getting product to the floor quickly and accurately.
• Coach, develop, and support teams to lift capability, confidence, and performance-building that support our growth.
• We're a fast-paced and dynamic retail environment where no two days are the same! Our team members, known as our Besties, are at the heart of everything we do, delivering outstanding customer service and creating a welcoming shopping experience for everyone who walks through our doors.

About you:

• 2+ years' management experience in high-volume retail
• A strong commercial mindset with proven sales and cost control results
• A hands-on, energetic leader who builds strong, engaged teams
• Exceptional operational capability and attention to detail
• A passion for great customer service and maintaining high standards
• Strong at managing pace, pressure, and change
• This role is active and hands-on, with Besties spending most of their shift on their feet, assisting customers, restocking shelves, and keeping the store looking its best. You'll need to be adaptable, ready to switch between tasks quickly, and comfortable working in a busy, high-energy setting.

Why join Best&Less?

OurTEAM&Ivalues are at the heart of everything we do.

We champion Teamwork, strive for Excellence, take Accountability, Make it Happen, and act with Integrity in everything we do.

At Best&Less, we make it easy for Aussie families to look and feel their best at great value. Our real magic is our people - we grow talent from within and celebrate success together.

We're a fast-paced and dynamic retail environment where no two days are the same! Our team members, known as our Besties, are at the heart of everything we do, delivering outstanding customer service and creating a welcoming shopping experience for everyone who walks through our doors.

If this role grabs your interest, we would love to hear from you!