Assistant Store Manager

Adairs; Sydney; On-site; AUD 48,000 - 58,000; Full time

Benefits offered by this job

Team discounts

Parental leave

Learning & development

Incentive programs

Employee assistance program

Recognition

Job summary

Adairs is seeking a passionate retail professional to drive the customer experience and lead a high-performing team in Sydney. You will partner with the Store Manager to coach staff, manage rosters within budget, and translate insights from reports into improvements.

Join Adairs and benefit from team member discounts, parental leave, and access to learning through Adairs Academy as part of our supportive Retail team.

Qualifications

• Customer-facing leadership experience.
• Track record in hitting KPIs and store targets.
• Ability to coach and train frontline staff.
• Experience building a positive team culture.
• Strong collaboration and teamwork.

Responsibilities

• Support the Store Manager to deliver exceptional customer experiences.
• Coach, develop and train the wider team to raise performance.
• Contribute to workforce planning and roster management within budget.
• Analyze reports to identify opportunities to improve the customer journey.

Skills

Customer experience

KPI targets

Coaching

Team development

Team player

Job description

Each day at Adairs will lead you towards a successful, fulfilling career with exciting rewards. Let us know where you want to go and we’ll help you get there.

Here are just some of the benefits you can look forward to as part of our Retail team:

• Team member discounts 50% off full price styles, 15% off sale styles
• Paid Parental Leave – supporting your family through life's biggest moments
• Access to tailored learning and development programs through our very own Adairs Academy
• Access to an achievable and lucrative incentive and bonus programs
• Confidential and free access to our Employee Assistance Program(financial, legal, personal and professional support) for our team and their family
• Recognition for exceptional individual and team performances

This is Adairs

We are clear about why we exist... To create WOW... Our passion and purpose is to provide inspiration and expertise; enabling everyone to weave their own story of home.

The next couple of years and incredibly exciting for us as we embark on some transformational projects that will see is significantly investing in our team, the customer journey, technology and most importantly – understanding our customers.

Your overarching purpose is to work closely and collaboratively to support the team and the Store Manager drive the ultimate customer experience and elevate the stores overall performance

You’ll bring significant value through;

• Leading by example through inspiring and delighting our customers, enabling them to weave their own style of home
• Being a role model around achieving personal targets and KPI’s whilst supporting the team achieve theirs
• Supporting the Store Manager with coaching, developing and training the wider team
• Contribute to the successful workforce planning and roster to ensure we remain within budget
• Analysing reports and proactively identify opportunities that will increase the customer experience

What We Ask You To Bring To The Table:

• Wildly passionate about creating the ultimate customer experience (and know how to do so)
• Leadership qualities and demonstrated success in achieving KPI’s and targets
• Ability and experience creating and instilling an engaged and motivated culture within your team
• Strengths in nurturing, coaching, training and developing a team
• Awesome attitude, nothing to much trouble and are always part of the solution
• Team player, you strongly believe we are better as one

We look forward to what the possibilities could bring.