Assistant Store Manager

Best-; Mildura; On-site; AUD 60,000 - 75,000; Full time

Job summary

Best- Mildura is seeking a driven Assistant Store Manager to lead our high‑volume store, delivering energy, warmth and outstanding customer service in our community.

You will manage daily operations, rostering, stock flow and floor standards, coach and develop teams, and implement merchandising strategies to drive sales and store performance. Join our fast‑paced, customer‑focused team of Besties.

Qualifications

• 2+ years' management experience in high-volume retail.
• Strong commercial mindset with proven sales and cost control results.
• Hands-on, energetic leader who builds strong, engaged teams.
• Exceptional operational capability and attention to detail.
• Passion for great customer service and maintaining high standards.
• Ability to manage and lead through pace, pressure, and change.
• Creative flair for merchandising and retail strategies.
• Thrives in a fast-paced, results-driven environment.

Responsibilities

• Deliver consistent, high-quality customer experiences in our stores, bringing energy, warmth, and a strong service focus everywhere you go.
• Lead with pace and clarity - keeping teams moving with urgency, managing high stock flow and customer volume, and staying focused on priorities even under pressure.
• Give simple, direct instructions and set clear expectations that keep the team aligned and accountable.
• Run daily operations efficiently with strong rostering, quick decision-making, and processes that keep the store moving without bottlenecks.
• Maintain excellent stock and floor standards by clearing deliveries fast, keeping BOH organised, and getting product to the floor quickly and accurately.
• Coach, develop, and support teams to lift capability, confidence, and performance - building sustainable results that support our growth.
• We're a fast-paced and dynamic retail environment where no two days are the same! Our team members, known as our Besties, are at the heart of everything we do, delivering outstanding customer service and creating a welcoming shopping experience for everyone who walks through our doors.

Skills

Management experience

Commercial mindset

Hands-on leader

Operational capability

Customer service

Pace management

Merchandising

Change management

Results-driven

Job description

The Role

We're looking for a driven and dynamicAssistant StoreManager to lead our Mildura store! If you've got the drive, leadership skills, and a passion for shaping shopping experiences that bring our community together, this could be the role for you.

What you'll be doing

• Deliver consistent, high-quality customer experiences in our stores, bringing energy, warmth, and a strong service focus everywhere you go.
• Lead with pace and clarity - keeping teams moving with urgency, managing high stock flow and customer volume, and staying focused on priorities even under pressure.
• Give simple, direct instructions and set clear expectations that keep the team aligned and accountable.
• Run daily operations efficiently with strong rostering, quick decision-making, and processes that keep the store moving without bottlenecks.
• Maintain excellent stock and floor standards by clearing deliveries fast, keeping BOH organised, and getting product to the floor quickly and accurately.
• Coach, develop, and support teams to lift capability, confidence, and performance - building sustainable results that support our growth.
• We're a fast-paced and dynamic retail environment where no two days are the same! Our team members, known as our Besties, are at the heart of everything we do, delivering outstanding customer service and creating a welcoming shopping experience for everyone who walks through our doors.

We're a fast-paced and dynamic retail environment where no two days are the same! Our team members, known as our Besties, are at the heart of everything we do, delivering outstanding customer service and creating a welcoming shopping experience for everyone who walks through our doors.

What you'll bring

• 2+ years' management experience in high-volume retail
• A strong commercial mindset with proven sales and cost control results
• A hands-on, energetic leader who builds strong, engaged teams
• Exceptional operational capability and attention to detail
• A passion for great customer service and maintaining high standards
• Strong at managing and leading through pace, pressure, and change
• Creative flair for merchandising and retail strategies
• Thrives in a fast-paced, results-driven environment
• A passion for great customer service and maintaining high standards

This role is active and hands-on, with Besties spending most of their shift on their feet, assisting customers, restocking shelves, and keeping the store looking its best. You'll need to be adaptable, ready to switch between tasks quickly, and comfortable working in a busy, high-energy setting.