Assistant Showroom Manager | Taren Point, NSW

TSHR; Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Full-time position

Commission potential

Superannuation

Job summary

Premium Furniture and Homewares in Sydney’s NSW region is seeking an Assistant Showroom Manager for its Taren Point showroom. This role leads an experienced sales team, drives showroom performance, and participates actively in customer engagement and sales.

You will work closely with the Store Manager to uphold service standards and daily operations. The ideal candidate has proven retail sales success, particularly in furniture/homewares, plus strong leadership and a customer-first approach.

Qualifications

• Experience in furniture/homewares retail or similar.
• Proven track record of meeting or exceeding sales targets.
• Ability to lead and coach a frontline team.
• Strong customer-service orientation and relationship building.

Responsibilities

• Lead the showroom team to achieve sales targets and deliver exceptional customer experiences.
• Motivate and develop Sales Consultants through coaching and product knowledge.
• Provide hands-on guidance and product training to staff.
• Oversee onboarding and development of new employees.
• Manage customer inquiries, resolve escalations and service issues.
• Monitor daily sales performance, KPIs, and average transaction value; identify improvement opportunities.
• Collaborate with Store Manager on priorities and showroom standards.
• Support showroom presentation, merchandising, pricing, and promotional displays.
• Assist with opening/closing procedures and daily store operations.

Skills

Retail sales

Leadership

Coaching

Customer service

Communication

KPIs

Job description

Assistant Showroom Manager | Premium Furniture and Homewares | Taren Point, NSW

THE COMPANY

An established and growing Australian omnichannel retailer operating within the home and lifestyle sector, specialising in quality furniture and home furnishings.

With an expanding national footprint, the business operates a network of retail showrooms and distribution facilities across key Australian markets. Combining a strong retail presence with an established online offering, the company continues to invest in its customer experience, people and ongoing growth.

The culture is collaborative, commercially focused and centred around delivering exceptional customer experiences. This is an opportunity to join a business that values initiative, teamwork and developing its people from within.

THE ROLE

An exciting opportunity is available for a motivated and commercially minded Retail Team Leader to lead an experienced team at the Taren Point showroom in NSW.

This position is ideal for an experienced, high-performing retail salesperson who is ready to take the next step into leadership while remaining actively involved in sales and customer engagement.

Working closely with the Store Manager, you will help drive showroom performance, support and guide the sales team, and maintain high standards across the customer experience and daily store operations.

Importantly, this role offers the opportunity to develop your leadership capabilities and build a pathway towards future retail management opportunities.

Day-to-Day

• Lead by example on the showroom floor, consistently delivering individual sales results and supporting the team to achieve store targets.
• Motivate, guide and encourage Sales Consultants to maximise sales performance and customer engagement.
• Provide hands‑on coaching, product knowledge and sales guidance to team members.
• Support the onboarding and development of new employees.
• Assist with customer enquiries, resolve service concerns and manage escalations where required.
• Monitor daily sales performance, conversion and average transaction values, identifying opportunities for improvement.
• Work alongside the Store Manager to maintain operational standards and communicate daily priorities.
• Assist with showroom presentation, merchandising, pricing accuracy and promotional displays.
• Support opening and closing procedures and ensure smooth day‑to‑day store operations.

EXPERIENCE REQUIRED

• Demonstrated success in a retail sales environment, consistently achieving individual sales targets.
• Previous experience in furniture, homewares or a consultative retail environment will be highly regarded.
• A natural ability to influence, motivate and support colleagues.
• Strong commercial awareness and an understanding of retail sales KPIs.
• Excellent communication and interpersonal skills, with a customer‑first approach.
• Confidence handling customer enquiries and resolving service‑related matters.
• Strong organisational skills, attention to detail and a proactive attitude.
• The ability to lead by example while remaining hands‑on and sales focused.
• Flexibility to work weekends and peak retail trading periods.

COMPANY PERKS

• Competitive base salary with additional commission earning potential.
• Full-time opportunity within an established and growing Australian retail business.
• A genuine opportunity to develop leadership skills and progress towards future management positions.
• Hands‑on exposure to store performance, commercial operations and team development.
• Support and collaboration with experienced retail management.

SALARY

$80,000 + Superannuation + Commission