Assistant Service Manager

Nido Early School; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

Nido Early School in Melbourne is seeking an Assistant Service Manager to lead daily operations, uphold safety and compliance, and support family engagement.

You will work with the Executive Service Manager to ensure high-quality early learning experiences, oversee staff development, and maintain accurate records while fostering a caring, collaborative environment for children and families.

Qualifications

• Diploma in Early Childhood Education and Care or ACECQA equivalent.
• 2+ years as Lead Educator.
• Knowledge of EYLF, NQS, and the National Quality Framework.
• Strong organisational and problem-solving skills.
• Experience supporting teams and maintaining compliance systems.
• WWCC and First Aid (or willingness to obtain).
• National Child Safety Training via Geccko (Foundation 1/2 and Advanced 3/4/5) prior to employment.

Responsibilities

• Role models high-quality educational practice and active supervision.
• Ensure environments are safe, clean, and aesthetically aligned to our Nido philosophy.
• Support recruitment, onboarding, and performance processes.
• Maintain accurate records for staff and children, ensuring compliance at all times.
• Act as WHS representative, supporting safety checks, drills, and risk management.
• Provide operational coverage when the Executive Service Manager is absent.
• Lead by example in demonstrating consistency, respect, intentionality, collaboration and speaking up.

Skills

Leadership

Organisational skills

Problem solving

Compliance management

Education

Diploma in Early Childhood Education and Care

WWCC & First Aid certification

Job description

Education & Childcare Services Melbourne - North Eastern Suburbs Permanent / Full Time

At Nido Early School we are whole-heartedly committed to our children and families. Every decision, interaction, and environment is designed with the child’s wellbeing, development, and sense of belonging at the centre. Our management and practices support teams to ensure that everything we deliver is high quality and consistent every day. We do this because we believe that every day is the most important day in a child’s life. And every day, we’re here to make it count. Just asEvery Day Mattersfor children, every day matters in your career. At Nido we make sure you’re supported, recognised, and developed at every step of your career journey with us.

Why you’ll love working with us

• Make an impact– shape the future of children’s education and wellbeing
• Professional growth–leadership development and professional development opportunities including training on the latest education and quality practices
• Inclusive culture– supportive team, recognition programs, rituals and celebrations such as Nido Recognition Day, anniversaries, and learning gifts
• Work-life balance– flexible scheduling (e.g. work full-time hours over fewer days) and mental health support
• Great benefits– Childcare discounts, discounted health insurance, EAP, on-site parking and access to exclusive learning platforms
• FlareHR – Access to great savings and perks across many retailers including groceries, fashion and gifts as well as health insurance, energy bills and home internet

This is a well-established service where you’ll step into a strong team with shared goals and clear direction.

Your role as Assistant Service Manager

You’ll work closely with the Executive Service Manager to ensure the smooth running of the centre, from compliance and safety, to people support and family engagement.

• Role model high-quality educational practice and active supervision.
• Ensure environments are safe, clean, and aesthetically aligned to our Nido philosophy.
• Support recruitment, onboarding, and performance processes.
• Maintain accurate records for staff and children, ensuring compliance at all times.
• Act as WHS representative, supporting safety checks, drills, and risk management.
• Provide operational coverage when the Executive Service Manager is absent.
• Lead by example in demonstrating consistency, respect, intentionality, collaboration and speaking up

What you’ll bring

We’re looking for a leader who balances operational precision with a caring, supportive presence. Someone who sees the details, while never losing sight of the bigger picture — safe, joyful, and high-quality early learning.

• Diploma in Early Childhood Education and Care (or ACECQA equivalent).
• At least 2 years’ experience as a Lead Educator.
• Knowledge of EYLF, NQS, and the National Quality Framework.
• Strong organisational and problem-solving skills.
• Experience supporting teams and maintaining compliance systems.
• WWCC and First Aid (or willingness to obtain).
• Please note: Any candidate employed from 1 October must provide evidence of completion of the mandatory National Child Safety Training via Geccko, including Foundation Training (courses 1&2) and Advanced Training (courses 3, 4 & 5), or be willing to obtain these certifications prior to employment.

Our promise to you

At Nido, we treat our people as confident and capable. In addition to recognition and benefits, we promise to listen, respond and support you to grow, develop and be successful in your role.

Nido Early School is a Child Safe Organisation. We have a zero tolerance to child abuse, and are committed to the safety, participation, and empowerment of all children.We are an equal opportunity employer and welcome all applicants.