Assistant Retail Manager - Darlinghurst (Oxford St)

Savers; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Savers on Oxford Street in Sydney is seeking an Assistant Retail Manager to support the Retail Manager in leading the Retail Operations team in a fast-paced, high-volume environment. You will be a hands-on leader, stepping onto the floor to coach the team and drive results, while ensuring excellent customer experience and store standards.

You will lead shifts, manage performance, and collaborate closely with the Retail Manager to optimise daily trading, stock flow and merchandising.

Qualifications

• Experience leading or supervising teams in retail, hospitality, logistics or similar.
• Ability to work in a fast-paced environment and stay organized under pressure.
• Collaborative leadership style with confidence to step up and lead when needed.
• Strong coaching skills and a focus on developing others.

Responsibilities

• Lead shifts and manage team performance across the sales floor.
• Drive sales through strong floor execution, merchandising and stock flow.
• Take ownership of daily trading and team performance.
• Step into leadership of the store in the absence of the Retail or Store Manager.
• Coach and develop team members to lift service, productivity and standards.
• Contribute to a high-performing, fast-paced and accountable team culture.

Skills

Retail leadership

Team coaching

Stock management

Customer experience

Floor leadership

Job description

At Savers we’re a team of thrifters: doers, supporters and big thinkers, each bringing our own passion and our own unique potential. Here, getting things done is just the beginning. We’re hardwired to look for smarter, better, more meaningful ways to do it right – for people and for purpose. We are building strong leadership capability in our stores - and are looking for emerging leaders who want to take the next step in their careers.

About the Role

This isn’t a typical retail supervisor role. As an Assistant Retail Manager at Oxford St, you will support the Retail Manager in leading the Retail Operations team, playing a key role in delivering sales performance, team capability and customer experience in a fast-paced, high-volume environment. You will be a hands‑on leader, stepping in to lead the floor, coach the team and drive results day‑to‑day, while building the capability to step into broader leadership roles over time. Reporting to the Retail Manager, you will:

• Support the leadership of a large front‑end team in a high‑volume environment
• Drive sales through strong floor execution, merchandising and stock flow
• Take ownership of key areas of daily trading and team performance
• Step into leadership of the store in the absence of the Retail or Store Manager
• Coach and develop team members to lift service, productivity and standards
• Contribute to a high‑performing, fast‑paced and accountable team culture

What Your Day Might Look Like

No two days are the same, and you’ll spend most of your time on the floor leading your team. You might:

• Lead shifts and manage team performance across the sales floor
• Support daily trading decisions to optimise sales and customer experience
• Coach team members in real time to lift performance and engagement
• Manage stock flow and ensure the shop floor is fully set and ready for trade
• Support onboarding and development of new team members
• Work closely with your Retail Manager to plan and execute priorities

About You

You’re a hands‑on leader ready to take the next step into a broader leadership role.

You’ll bring:

• Experience leading or supervising teams in retail, hospitality, logistics or similar
• The ability to work in a fast‑paced environment and stay organised under pressure
• A collaborative leadership style with the confidence to step up and lead when needed
• Strong coaching skills and a genuine focus on developing others
• A practical, flexible approach and willingness to be on the floor with your team

Why Join Savers

At Savers, you’ll build real leadership capability in a business that values growth and internal progression.

• Clear pathway to leadership – develop into a Retail Manager role
• Hands‑on experience – lead teams and build capability in a fast‑paced environment
• Career growth – opportunities as we expand
• Purpose with impact – every role contributes to our mission to make secondhand second nature

With us, you won’t stand still—the work is fast-moving and hands‑on, but for the right person, it’s an opportunity to build confidence, capability and a long‑term career in leadership.