Assistant Restaurant / Retail Manager

Guzman Y Gomez; Burpengary; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive salary 65k–80k AUD + bonus

Career progression

Leadership training and support

Wider leadership network

Flexible rostering and employment стаб

Free GYG meals while working

Free GYG uniforms and exclusive merch

Opportunities to work across other GYG

Team events and celebrations

Cultural celebrations including Day of

Cinco de Mayo

Franchise ownership opportunities

Job summary

Guzman y Gomez is seeking an Assistant Restaurant Manager in Burpengary, Australia, to lead busy services and drive exceptional guest experiences. You’ll work with the Restaurant Manager to coach Crew and Shift Leaders, manage KPIs, and maintain food safety and presentation standards.

This role offers genuine leadership responsibilities, career progression toward Restaurant Manager, comprehensive training, flexible rostering, and a culture where great people build great careers at GYG.

Qualifications

• Strong leadership experience in fast-paced hospitality
• Excellent communication and interpersonal skills
• Ability to coach and develop Crew and Shift Leaders
• Proven track record delivering outstanding guest experiences
• Experience improving operational KPIs and cost control

Responsibilities

• Lead the restaurant through busy service periods and set the standard on shift
• Coach, train and develop Crew and Shift Leaders
• Create an energetic, positive and high-performing team culture
• Deliver an exceptional guest experience every day
• Drive service, quality, sales, labour and food cost KPIs
• Support rostering, recruitment and people management
• Manage inventory, ordering, stock control and financial performance
• Maintain high standards of food quality, safety and restaurant presentation
• Collaborate with the Restaurant Manager to identify opportunities and improve performance

Skills

Leadership experience

Team leadership

Customer experience

Communication skills

Operational KPIs

Coaching

Hands-on leadership

Positive approach

Job description

Step Up. Lead a Team. Build Your Career with GYG.

At Guzman y Gomez, we're passionate about authentic flavours, exceptional guest experiences and creating restaurants where great people can build great careers.

We're looking for a high-performing Assistant Restaurant Manager who is ready to take ownership, lead from the front and play a key role in the success of our restaurant.

Working closely with the Restaurant Manager, you'll be part of the leadership team responsible for delivering outstanding restaurant operations. You'll lead busy services, recruit and develop our crew and Shift Leaders, drive performance, contribute to managing the overall resturant finacials, ensure compliance across food and people safety and help create a culture where people enjoy coming to work and guests love coming back.

This is an opportunity for someone who wants more than just their next hospitality job — we're looking for a future Restaurant Manager.

What You'll Be Responsible For

As an Assistant Restaurant Manager, you'll take ownership across all areas of restaurant performance, including:

• Leading the restaurant through busy service periods and setting the standard on shift
• Coaching, training and developing Crew and Shift Leaders
• Creating an energetic, positive and high-performing team culture
• Delivering an exceptional guest experience every day
• Driving operational KPIs across service, quality, sales, labour and food costs
• Supporting rostering, recruitment and people management
• Managing inventory, ordering, stock control and restaurant financial performance
• Maintaining GYG's high standards across food quality, safety and restaurant presentation
• Working alongside the Restaurant Manager to identify opportunities and continuously improve restaurant performance

You'll be given genuine responsibility and the opportunity to make an impact.

What We're Looking For

We're particularly interested in candidates who can demonstrate:

• Strong leadership experience in a fast-paced hospitality, retail or customer-focused environment
• Confidence leading and motivating a team during high-volume periods
• A proven ability to deliver outstanding customer experiences
• Strong communication and interpersonal skills
• Experience working with and improving operational KPIs
• The ability to coach people, provide feedback and build capable teams
• A hands-on leadership style — you're comfortable leading from the floor and setting the standard yourself
• A positive, accountable and solutions-focused approach

Previous quick-service restaurant experience is valuable, but great leadership matters more to us than where you've worked before.

What's In It For You?

We want ambitious people to build long-term careers with GYG.

• Competitive salary of $65,000–$80,000 + bonus structure, depending on experience and capability
• Genuine career progression — develop towards Restaurant Manager and beyond
• Comprehensive leadership and operational training
• Support from an experienced Restaurant Manager and wider GYG leadership network
• Flexible rostering and employment stability — talk to us about what work-life balance looks like for you
• Free GYG meal while working and heavily discounted meals off shift
• Free GYG uniforms and exclusive merch
• Opportunities to work across other GYG restaurants and join New Restaurant Opening teams
• Team events, Christmas parties and anniversary celebrations
• Cultural celebrations including Day of the Dead and Cinco de Mayo
• Long-term opportunities across restaurant leadershipand even GYG franchise ownership

Ready for Your Next Leadership Challenge?

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.