Assistant Outlets Manager

Fairmont Hotels & Resorts; Blue Mountains City; In loco; AUD 70.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounts at Accor hotels worldwide

Free parking

Uniform provided

Duty meals

Gym and pool access

Descrizione del lavoro

Fairmont Resort & Spa – Blue Mountains in NSW seeks an experienced Assistant Outlets Manager to lead the daily operations of our Restaurants and support the Conference & Events program. Reporting to the Outlets Manager, you will oversee restaurant service, team leadership, and event delivery, working closely with the Head Chef and senior leadership to ensure service excellence.

You will recruit and train staff, manage rosters and costs, coordinate menus with the Head Chef, and ensure safe,

Competenze

• Experience leading restaurant or food & beverage teams in a busy, guest‑driven environment.
• Strong people management skills with ability to train, motivate, and retain staff.
• Ability to organise and multitask across service periods and events.

Mansioni

• Lead and motivate the restaurant team to deliver exceptional service.
• Oversee daily operations across breakfast, lunch, dinner and events.
• Work closely with Head Chef to coordinate menus and service flow.
• Manage rosters and labour costs to balance operations and budgets.
• Stock and inventory control with accurate reporting.
• Coordinate C&E events with the functions team and ensure client satisfaction.

Conoscenze

Leadership

People Management

Organisational Skills

Customer Focus

Communication

Financial Management

Scheduling / Rostering

Event Coordination

Training & Development

Descrizione del lavoro

Join the Award-Winning Fairmont Resort & Spa – Blue Mountains

Assistant Outlets Manager

Are you a passionate hospitality professional ready to lead a dynamic team in a beautiful Blue Mountains setting?The Fairmont Resort is seeking an experienced and hands‑onAssistant Outlets Managerto oversee the daily operations of ourRestaurantsand support our busyConference & Eventsprogram.

This is an exciting opportunity for someone who thrives in a guest-focused environment, enjoys mentoring a team, and takes pride in delivering exceptional dining experiences.

About the Role

Reporting to the Outlets Manager, this position assists in overseeing all aspects of restaurant service, team leadership, and event delivery. You’ll work closely with the Head Chef and senior leadership to ensure the highest levels of service, consistency, and quality across our dining and events offerings.

Key Responsibilities:

• Lead and motivate the restaurant team– create a positive, professional, and supportive work environment that encourages excellence and team growth.
• Oversee daily operations– ensure smooth and efficient service across breakfast, lunch, dinner, and events; maintain restaurant presentation and uphold brand standards.
• Work closely with the Head Chef– coordinate menus, service flow, and guest feedback to deliver memorable experiences and efficient communication between front and back of house.
• Manage rosters and labour costs– prepare effective staff schedules that balance operational needs with wage budgets.
• Stock and inventory control– monitor and order supplies, manage stock levels, minimise wastage, and ensure accurate reporting.
• Training and development– onboard new staff, provide continuous training, and coach team members to maintain service excellence.
• C&E event coordination– liaise with the functions team and oversee the delivery of weddings, conferences, and special events, ensuring smooth execution and client satisfaction.
• Hands‑on leadership– lead by example on the floor, ensuring guests receive attentive, efficient, and friendly service at all times.
• Maintain compliance and safety– uphold all WHS, RSA, and food safety standards to ensure a safe and compliant workplace.

What We’re Looking For

• Experienced hospitality leaderwith prior experience as a Restaurant or Food & Beverage Assistant Manager (or strong Supervisor ready for the next step).
• Excellent people management skills, with the ability to train, motivate, and retain a high‑performing team.
• Strong organisational and multitasking abilities, with proven success managing service operations and events simultaneously.
• Customer‑focused mindset, with a genuine passion for creating memorable dining experiences.
• Confident communicator– able to liaise effectively with staff, chefs, and management.
• Financial experience– able to manage wage costs, budgets, and inventory efficiently.
• Flexible availability, including evenings, weekends, and event schedules.
• Positive attitude and professional presentation, reflecting the high standards of the resort.

Why Work With Us?

Learn from the best

Work alongside experienced hospitality professionals committed to helping you develop your skills.

Great perks

Enjoy discounts at Accor hotels worldwide, free parking, uniform provided, duty meals, and access to our gym and pool.

Real career pathways

With Accor’s global network, your career can take you anywhere—from regional NSW to international destinations.

A fun, dynamic workplace

Join a friendly team, work in a stunning location, and be part of a resort that’s always growing.

What You’ll Get

• Development: Build strong Food & Beverage skills across multiple outlets in an internationally recognised resort.
• Career Growth: Opportunities to progress within the resort or across the Accor network.
• Great Benefits: Free parking, meals on shift, gym/pool access, and global discounts on accommodation and dining.